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What is ReviewXpo?
ReviewXpo is an AI-driven solution designed to streamline customer review management for e-commerce businesses operating on platforms such as Shopify, Wix, or other custom setups. It employs artificial intelligence to automate the process of collecting customer feedback, helping stores build social proof efficiently. The platform facilitates gathering reviews through automated email requests, potentially incentivizing customers with discounts for submitting photo or video reviews.
By leveraging ReviewXpo, online stores can effectively showcase customer testimonials using a variety of customizable widgets integrated seamlessly into their website. This enhanced social proof helps build brand trust and credibility. The tool also provides features like review importation from platforms like AliExpress, review moderation, and AI-generated replies, contributing to increased customer engagement, improved conversions, and overall business growth without requiring technical expertise.
Features
- AI-Powered Review Management: Utilizes AI for efficient review handling and automated replies.
- Automated Review Collection: Sends automated email requests to gather customer feedback.
- Customizable Review Widgets: Offers various embeddable widgets (Rating, Reviews, Carousel, Gallery, Testimonial, Badges) to display reviews.
- Multi-Platform Integration: Supports Shopify, Wix, and general e-commerce stores.
- Review Import/Export: Allows importing reviews from AliExpress, CSV, other apps, and exporting collected reviews.
- Photo & Video Reviews: Enables collection and showcasing of visual customer feedback.
- Discount Incentives: Option to offer discounts for review submissions.
- Review Moderation: Provides tools to manage and moderate submitted reviews.
- SEO Optimization: Helps optimize reviews for better visibility in Google search results.
Use Cases
- Boosting e-commerce sales through enhanced social proof.
- Automating the customer review collection process.
- Building brand trust and credibility with authentic reviews.
- Improving product page conversion rates.
- Collecting user-generated content (photos/videos) from customers.
- Enhancing customer engagement after purchase.
- Managing online reputation for e-commerce stores.
FAQs
-
Are there any hidden fees or additional charges in the pricing?
No, you pay for a package that comes with its features as mentioned. There are no hidden fees. -
Can I change my pricing plan if my business evolves?
Yes, you can upgrade your current package at any time to access more features or increase limits. -
Can I get a personalized pricing quote for my specific business needs?
Yes, if your needs exceed the limits of the standard plans (e.g., more than 10,000 review request emails per month), you can contact ReviewXpo for a custom quote. -
What payment methods do you accept for ReviewXpo subscriptions?
ReviewXpo accepts major payment methods, including credit cards (Visa, MasterCard, Amex) and PayPal. -
Can I cancel my ReviewXpo subscription at any time?
Yes, you can cancel your subscription at any time. You will not be charged from the next billing cycle after cancellation.
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