What is RatingE?
RatingE delivers comprehensive review management capabilities through an AI-powered platform that streamlines how businesses collect and leverage customer feedback. The system automates review requests across multiple channels including email, SMS, WhatsApp, and QR codes, while providing sophisticated tools to filter and manage feedback.
The platform enables businesses to protect their online reputation by directing negative feedback to private channels while prominently displaying positive reviews through customizable widgets that work seamlessly across all devices. With features like video testimonial integration, multi-platform support, and automated response systems, it provides a complete solution for building and maintaining a strong online presence.
Features
- Review Automation: Automated review requests via email, SMS, WhatsApp, and QR codes
- Negative Review Protection: Private feedback channel for negative reviews
- Multi-Platform Integration: Connects with Google, TripAdvisor, Yelp, and other platforms
- Video Testimonials: Collection and sharing capabilities
- Customizable Widgets: Easy integration of reviews on websites
- Analytics Dashboard: Comprehensive review management interface
- AI Review Response: Automated response system
- Multi-language Support: Global reach capabilities
Use Cases
- Restaurant review management
- Hotel and hospitality feedback collection
- Retail business reputation management
- Service business customer feedback
- Multi-location business review coordination
- E-commerce customer satisfaction tracking
FAQs
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How does RatingE Automation work?
RatingE automates the entire process from start to finish. It begins when customers scan the QR code, then automatically sends review invitations, manages feedback, and displays reviews independently. -
Can I customize the review collection process?
Yes, RatingE enables you to have full control on the look and feel of the review collection forms, logos, colors or text icons. -
Which platforms does RatingE connect to?
RatingE connects to popular platforms like Google, TripAdvisor, and Yelp to gather all the ratings from various sources and demonstrate them to the clients. -
How secure is my data with RatingE?
RatingE is created using top-tier online tools, and your personal data are always protected according to international standards of confidentiality.
