RatingE vs Reputation Detailed comparison features, price

RatingE

RatingE delivers comprehensive review management capabilities through an AI-powered platform that streamlines how businesses collect and leverage customer feedback. The system automates review requests across multiple channels including email, SMS, WhatsApp, and QR codes, while providing sophisticated tools to filter and manage feedback.

The platform enables businesses to protect their online reputation by directing negative feedback to private channels while prominently displaying positive reviews through customizable widgets that work seamlessly across all devices. With features like video testimonial integration, multi-platform support, and automated response systems, it provides a complete solution for building and maintaining a strong online presence.

Reputation

Reputation offers a unified platform designed to help businesses manage their online reputation and improve customer experience. It consolidates feedback from various sources, providing a comprehensive view of consumer sentiment.

The platform leverages AI-driven insights and recommendations to enable proactive management of customer expectations. Reputation provides businesses with multi-channel feedback, competitive benchmarking, and a proprietary Rep Score to measure performance, enabling location-based insights and data-driven decision-making.

Pricing

RatingE Pricing

Paid

From $25

RatingE offers Paid pricing with plans starting from $25 per month .

Reputation Pricing

Contact for Pricing

Reputation offers Contact for Pricing pricing .

Features

RatingE

Review Automation: Automated review requests via email, SMS, WhatsApp, and QR codes
Negative Review Protection: Private feedback channel for negative reviews
Multi-Platform Integration: Connects with Google, TripAdvisor, Yelp, and other platforms
Video Testimonials: Collection and sharing capabilities
Customizable Widgets: Easy integration of reviews on websites
Analytics Dashboard: Comprehensive review management interface
AI Review Response: Automated response system
Multi-language Support: Global reach capabilities

Reputation

Business Listings: Increase visibility, guarantee accuracy, and achieve higher conversion.
Reviews & Review Booster: Track, manage and respond to reviews in one place.
Surveys: Build and send surveys on the sites you care about.
Social Suite: Listen, like and respond to posts in one central location.
Location Pages: Get found and convert more customers at all your locations.
Insights: Understand sentiment, analyze feedback and take action with text analytics.
Inbox: Win sales and loyalty to your business via popular messaging services.
Actions: The best help desk ticketing software for any size business.
Competitive Intelligence: Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
Integrations: Activate the power of feedback data across your tech stack.

Use Cases

RatingE Use Cases

Restaurant review management
Hotel and hospitality feedback collection
Retail business reputation management
Service business customer feedback
Multi-location business review coordination
E-commerce customer satisfaction tracking

Reputation Use Cases

Increase leads, visibility and new customers for dealerships, groups and OEM brands.
Improve guest satisfaction and your brand’s online presence.
Attract, convert and retain customers across all store locations.
Increase resident satisfaction and drive occupancy rates across all properties.
Improve consumer trust by learning from competitive data and consumer feedback.
Ensure exceptional patient experience across all locations.
Ensure quality senior care experiences by leveraging feedback data.