ReviewXpo favicon ReviewXpo VS Opinew favicon Opinew

ReviewXpo

ReviewXpo is an AI-driven solution designed to streamline customer review management for e-commerce businesses operating on platforms such as Shopify, Wix, or other custom setups. It employs artificial intelligence to automate the process of collecting customer feedback, helping stores build social proof efficiently. The platform facilitates gathering reviews through automated email requests, potentially incentivizing customers with discounts for submitting photo or video reviews.

By leveraging ReviewXpo, online stores can effectively showcase customer testimonials using a variety of customizable widgets integrated seamlessly into their website. This enhanced social proof helps build brand trust and credibility. The tool also provides features like review importation from platforms like AliExpress, review moderation, and AI-generated replies, contributing to increased customer engagement, improved conversions, and overall business growth without requiring technical expertise.

Opinew

Opinew leverages artificial intelligence to help Shopify merchants automate the process of collecting, curating, and displaying customer reviews. The platform enables users to import reviews directly from popular marketplaces like Amazon, eBay, and AliExpress, ensuring stores benefit from extensive existing social proof. Advanced review flows powered by email and SMS increase response rates, while the AI-driven Smart Reviews system automatically highlights the highest-converting reviews and filters out low-quality feedback.

With seamless integration into the Shopify ecosystem, Opinew is designed to be lightweight and customizable, allowing merchants to match widgets to their store’s branding. The tool supports a range of incentives such as coupons and rewards, offers advanced review and Q&A widgets, and provides integration with marketing and loyalty apps to drive user engagement and repeat purchases. Comprehensive migration features and world-class support make switching and onboarding effortless, allowing businesses to maximize sales and minimize product returns with optimized, trustworthy review management.

Pricing

ReviewXpo Pricing

Freemium
From $9

ReviewXpo offers Freemium pricing with plans starting from $9 per month .

Opinew Pricing

Paid
From $19

Opinew offers Paid pricing with plans starting from $19 per month .

Features

ReviewXpo

  • AI-Powered Review Management: Utilizes AI for efficient review handling and automated replies.
  • Automated Review Collection: Sends automated email requests to gather customer feedback.
  • Customizable Review Widgets: Offers various embeddable widgets (Rating, Reviews, Carousel, Gallery, Testimonial, Badges) to display reviews.
  • Multi-Platform Integration: Supports Shopify, Wix, and general e-commerce stores.
  • Review Import/Export: Allows importing reviews from AliExpress, CSV, other apps, and exporting collected reviews.
  • Photo & Video Reviews: Enables collection and showcasing of visual customer feedback.
  • Discount Incentives: Option to offer discounts for review submissions.
  • Review Moderation: Provides tools to manage and moderate submitted reviews.
  • SEO Optimization: Helps optimize reviews for better visibility in Google search results.

Opinew

  • AI-Driven Review Highlighting: Automatically features the highest-converting customer reviews.
  • Automated Review Collection: Collects reviews via customizable email and SMS flows post-purchase.
  • Bulk Import: Imports reviews from Amazon, eBay, AliExpress, and numerous other sources.
  • Smart Reviews Assistant: Uses AI to filter out low-quality reviews and prioritize the best ones.
  • Comprehensive Integrations: Connects with tools like Klaviyo, Omnisend, LoyaltyLion, Zendesk, and Smile.io.
  • Customizable Widgets: Fully tailors review widgets' appearance to fit brand themes.
  • Incentive & Coupon System: Offers rewards for submitting photo and video reviews.
  • Migrating from Other Apps: Streamlined migration tools and CSV support for review transfer.
  • SEO-Optimized Rich Snippets: Enhances search engine visibility with star ratings and reviews.
  • Multi-Channel Syndication: Shares reviews across channels and retails networks like Bazaarvoice, Walmart, and Google Shopping.

Use Cases

ReviewXpo Use Cases

  • Boosting e-commerce sales through enhanced social proof.
  • Automating the customer review collection process.
  • Building brand trust and credibility with authentic reviews.
  • Improving product page conversion rates.
  • Collecting user-generated content (photos/videos) from customers.
  • Enhancing customer engagement after purchase.
  • Managing online reputation for e-commerce stores.

Opinew Use Cases

  • Automatically collect and display verified customer reviews to increase online store conversions.
  • Import existing marketplace reviews to quickly establish social proof on a new or growing Shopify store.
  • Run targeted email and SMS review campaigns to maximize feedback collection after product delivery.
  • Automate the display of the most persuasive, high-quality reviews using AI-driven analysis.
  • Incentivize customer engagement by offering coupons or rewards for photo and video review submissions.
  • Integrate review data into Google Shopping Ads and other digital marketing campaigns.
  • Migrate seamlessly from competing review apps with minimal manual intervention.
  • Showcase localized and international reviews to reach a broader audience with translation support.

FAQs

ReviewXpo FAQs

  • Are there any hidden fees or additional charges in the pricing?
    No, you pay for a package that comes with its features as mentioned. There are no hidden fees.
  • Can I change my pricing plan if my business evolves?
    Yes, you can upgrade your current package at any time to access more features or increase limits.
  • Can I get a personalized pricing quote for my specific business needs?
    Yes, if your needs exceed the limits of the standard plans (e.g., more than 10,000 review request emails per month), you can contact ReviewXpo for a custom quote.
  • What payment methods do you accept for ReviewXpo subscriptions?
    ReviewXpo accepts major payment methods, including credit cards (Visa, MasterCard, Amex) and PayPal.
  • Can I cancel my ReviewXpo subscription at any time?
    Yes, you can cancel your subscription at any time. You will not be charged from the next billing cycle after cancellation.

Opinew FAQs

  • Can Opinew import my existing reviews from Amazon or eBay?
    Yes, Opinew allows for bulk import of reviews from Amazon, eBay, and other platforms, enabling you to quickly establish social proof in your Shopify store.
  • Is the review collection process automated with Opinew?
    Opinew automates the review collection process using customizable email and SMS flows, reducing manual intervention and increasing review response rates.
  • What integrations does Opinew support?
    Opinew integrates with major marketing and ecommerce platforms including Klaviyo, Omnisend, LoyaltyLion, Smile.io, Zendesk, and Gorgias.
  • Can I customize how reviews appear on my Shopify store?
    Yes, Opinew offers fully customizable review widgets with different styles, colors, fonts, and display options to match your store’s branding.
  • Does Opinew provide support if I need help migrating from another review app?
    Yes, Opinew provides comprehensive migration tools and support to help transfer reviews from other apps, making the transition seamless.

Uptime Monitor

Uptime Monitor

Average Uptime

99.84%

Average Response Time

201.04 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

100.25 ms

Last 30 Days

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