What is Key Contacts?
Key Contacts automates the monitoring of employment changes for your most important B2B contacts. By flagging key contacts in your CRM or other systems, the tool continuously tracks their employment status and sends real-time alerts when a job change is detected. This allows sales teams to capitalize on new opportunities when champions or decision-makers move to new companies, while customer success teams can proactively manage churn risks when primary contacts leave.
The platform integrates seamlessly with existing workflows, supporting data sources from CSV files to CRM systems like HubSpot and Salesforce. Setup is quick, typically under 60 minutes, and once configured, the monitoring runs automatically. With month-to-month billing and no long-term contracts, Key Contacts delivers a high ROI with minimal effort.
Features
- Real-Time Employment Change Alerts: Sends email notifications immediately when a flagged contact changes jobs.
- CRM Integrations: Seamlessly integrates with HubSpot, Salesforce, CSV files, and other data sources.
- Quick Automated Setup: New customers can be onboarded in under 60 minutes with fully automated monitoring.
Use Cases
- Monitor key contacts in sales pipeline to identify new opportunities when champions or blockers change jobs.
- Track primary customer contacts to prevent churn by quickly establishing relationships with new stakeholders.
- Reconnect with former power users or customers who have moved to new companies to expand sales opportunities.
FAQs
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How fresh is the data?
When we check a contact for a job change, it is done real time. We do not rely on a stale database, providing the most accurate and up-to-date information available at all times. -
How often do you check for job changes?
Our system runs a monthly check for job changes by default, but we can build a custom plan that runs checks at a higher frequency. Contact us for your specific needs. -
What integrations do you have?
We can work with almost any data source, from a Google Sheet to a CRM like Salesforce or HubSpot. Contact us for configuration questions. -
Are there any contracts?
No! Billing is month to month and you can cancel any time. -
How long does it take to get set up?
We typically onboard new customers in 60 minutes or less.
