HiJiffy - AI-Powered Guest Communications Hub for Hotels

HiJiffy AI-Powered Guest Communications Hub for Hotels

Paid

From 99$

Home: https://hijiffy.com

#hospitality tech
#guest communications
#hotel automation
#booking assistant
#virtual concierge
#omnichannel messaging

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What is HiJiffy?

HiJiffy is an advanced AI-powered guest communications platform designed specifically for the hospitality industry. The solution enables hotels, resorts, and hostels to automate and centralize their guest communications across multiple channels including website, social media, and WhatsApp.

The platform combines conversational AI with hospitality expertise to handle guest inquiries 24/7, facilitate direct bookings, and manage the entire guest journey from pre-booking to post-stay. With integration capabilities for major hospitality systems and a proven track record of 92% customer satisfaction, HiJiffy helps properties reduce workload while increasing direct bookings and guest satisfaction.

Features

AI Virtual Assistant: 24/7 automated responses to guest inquiries with 85% automation rate
Omnichannel Communication: Unified inbox for website, social media, and messaging apps
Digital Check-in: Automated pre-arrival processing with PMS integration
Automated Campaigns: Personalized messaging for upselling and guest feedback
Multilingual Support: Supports 132 languages
Booking Engine Integration: Direct booking capabilities through chat
Analytics Dashboard: Comprehensive reporting and guest feedback analysis
Custom Branding: Personalized interface and tone of voice options

Use Cases

Automated FAQ response handling
Direct booking assistance
Digital check-in/check-out management
Guest request processing
Upselling and cross-selling campaigns
Guest satisfaction surveys
Review collection campaigns
Multi-property management

FAQs

What is the customer satisfaction rate for HiJiffy?

HiJiffy achieves a 92% customer satisfaction score according to their client metrics.
How many languages does HiJiffy support?

HiJiffy supports 132 languages in their Pro and Premium plans.
What channels does HiJiffy integrate with?

HiJiffy integrates with website, social media (Facebook, Instagram), messaging apps (WhatsApp, WeChat, Line, Telegram), SMS, and email channels.