What is Guru?
Guru presents itself as a unified AI platform designed to serve as a company's single source of truth. It integrates enterprise AI search capabilities, a comprehensive company wiki, and a customizable employee intranet into one system. The goal is to consolidate scattered company information, making it easily accessible for teams.
The platform utilizes AI to deliver personalized and actionable answers by connecting with various company systems like CRM, HRIS, and file storage, providing a contextual understanding of the organization's knowledge. Guru aims to streamline workflows by allowing users to find reliable information and insights directly within their existing tools and applications, enhancing productivity and knowledge sharing across departments.
Features
- Enterprise AI Search: AI-driven search across connected company knowledge sources.
- Company Wiki/Knowledge Base: Centralized platform for documenting and maintaining company information.
- Employee Intranet: Customizable hub for employee engagement, announcements, and company directory.
- AI Knowledge Agents: Customizable AI agents providing tailored insights for specific teams or projects.
- AI Assist: Generative AI tool for drafting, editing, translating, and improving content.
- Integrations: Connects with existing tools and workflows (CRM, HRIS, Slack, etc.).
- Verification Workflow: Automated reminders and processes to keep content accurate and up-to-date.
- Customizable Pages & Homepages: Tailor interfaces for teams, projects, or company branding.
- AI Training Center: Mechanism to train the private AI model and improve answer accuracy.
- Secure Permissions: Granular control over information access, syncing with existing permissions.
Use Cases
- Centralizing company knowledge and documentation.
- Providing instant AI-powered answers to employee questions.
- Improving internal communication and information sharing.
- Streamlining employee onboarding and training.
- Enhancing customer support with quick access to information.
- Boosting sales team productivity with accessible collateral and insights.
- Facilitating cross-departmental collaboration and knowledge sharing.
- Managing IT and operational documentation efficiently.
- Maintaining brand consistency and messaging for marketing teams.
- Supporting HR functions with a centralized information hub.
FAQs
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How secure will my knowledge be with Guru?
Guru emphasizes security, utilizing Amazon Web Services (AWS) infrastructure with certifications like ISO 27001, PCI Level 1, SOC 2, and SOC 1. They implement firewalls, access restrictions, and monitoring. -
Does Guru offer non-profit pricing?
Yes, non-profit pricing is available through their 'Guru for good' program. -
What languages does Guru support for content?
Guru supports content in all languages and can auto-translate into over 50 languages, although the application interface itself is not translated. -
Does Guru offer a self-hosted or on-premise option?
No, Guru is a cloud-based solution hosted on AWS and does not offer self-hosted or on-premise deployment. -
Does Guru integrate with specific tools?
Guru integrates with a variety of tools. A list of current integrations is available on their website, and they state they are continuously adding more.
