What is Crewhu?
Crewhu is an employee recognition and customer satisfaction platform built specifically for Managed Service Providers (MSPs). It enables organizations to collect real-time customer feedback, gamify key performance metrics, and recognize team achievements to enhance productivity and drive growth. By integrating with popular PSA and CRM tools, Crewhu helps MSPs improve technician performance, boost online reputation, and foster a culture of appreciation.
The platform offers features such as one-click client feedback surveys, automated rewards and contests, reputation management with review requests, and custom dashboards. Crewhu provides actionable insights to help MSPs keep customers happy and employees engaged, ultimately leading to increased revenue and reduced churn.
Features
- One-Click Client Feedback: Transactional feedback surveys triggered by ticket resolution or reply.
- Gamification: Automatically award micro-rewards for excellent customer service and metric achievements.
- Recognition Badges: Peer, manager, and executive recognition to reinforce core values.
- Reputation Management: Automated review requests to improve online presence and SEO.
- Custom Dashboards: Real-time manager and employee dashboards with scheduled reports.
Use Cases
- Improve technician performance tracking for MSPs.
- Collect and act on real-time customer satisfaction data.
- Boost employee morale and reduce turnover through recognition.
- Automate online review generation to enhance brand reputation.
- Create targeted contests to drive specific business metrics.
FAQs
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How does the free trial work?
Just sign up. There is no payment information required. If you decide to move forward and enter payment, you will only be charged once the free trial expires. -
How do you charge?
We charge your credit card on file monthly based on the maximum number of active employees from the previous period. Annual plans are charged upfront at a lower rate. -
Are there contracts?
No contracts. You can cancel anytime by emailing support@crewhu.com. -
How can my employees access Crewhu?
Each active employee gets their own account and can access via any web browser (Chrome recommended) or through the Crewhu mobile app for iOS and Android. -
Do you offer a guarantee?
We offer a no-commitment free trial and a 60-day money-back guarantee on annual plans from the day your account is created.
