CoSupport AI
What is Aiwifi?
Aiwifi provides businesses with a comprehensive AI-powered platform to convert their guest WiFi into a robust tool for customer experience management, data enrichment, analytics, and marketing. By leveraging an intelligent captive portal, Aiwifi collects valuable customer information, automates surveys, monitors real-time customer experience, and generates actionable insights through advanced analytics and reporting. The platform offers seamless brand customization, CRM and marketing tool integrations, and capabilities for WiFi monetization through digital ads or product promotions.
With features like guest profile creation, Net Promoter Score (NPS) tracking, and visit trend analysis, organizations can personalize their service, increase guest loyalty, and make informed business decisions. Aiwifi is compatible with existing WiFi infrastructure, enabling easy adoption, automated data collection, and improved operational efficiency for businesses seeking to drive customer engagement and revenue growth.
Features
- AI-Driven Captive Portal: Customizable login flow for data collection and user engagement
- WiFi Analytics: Real-time reporting and insights into guest behavior and trends
- Customer Experience Monitoring: Real-time measurement of customer satisfaction and Net Promoter Score (NPS)
- Data Enrichment Automation: Collection and profiling of guest information for targeted marketing
- Seamless Integrations: Connects with CRM, email marketing, and loyalty platforms
- WiFi Monetization: Enables businesses to sell ads or promote products on their WiFi
- Brand Personalization: Aligns the captive portal with unique brand guidelines
- Plug & Play Compatibility: Works with existing WiFi hardware
Use Cases
- Collecting actionable customer data for businesses via guest WiFi
- Automating customer experience feedback and survey distribution
- Boosting sales and promoting products to WiFi users through digital ads
- Integrating customer data into CRM and marketing automation tools
- Analyzing guest behavior, interests, and satisfaction trends to inform business strategies
- Enhancing brand engagement with a personalized WiFi login experience
FAQs
-
Can Aiwifi integrate with my existing CRM or email marketing platform?
Yes, Aiwifi offers seamless integrations with various CRM, loyalty, and email marketing platforms to maximize the value of collected customer data. -
How does Aiwifi help monetize my business WiFi?
Aiwifi enables businesses to monetize WiFi access by selling digital advertisements or promoting their own products and services directly to connected users. -
Is Aiwifi compatible with my current WiFi hardware?
Aiwifi is designed for plug & play compatibility and works with most existing WiFi hardware systems, allowing easy adoption and integration. -
What types of customer data can be collected with Aiwifi?
Aiwifi collects a range of data including name, contact information, interests, birthdate, NPS score, loyalty score, and visit trends to create comprehensive guest profiles.
Helpful for people in the following professions
Aiwifi Uptime Monitor
Average Uptime
100%
Average Response Time
226.5 ms
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