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3Win
Empower Business With AI Live Chat For Shopping Guidance And Customer Service

What is 3Win?

3Win is a comprehensive AI-powered e-commerce customer service platform that combines intelligent shopping assistance with unified workspace management. The platform features ShopMate for personalized shopping guidance and ShopDesk for streamlined operations, powered by built-in XPT LLM technology.

The solution provides 24/7 customer support with multilingual capabilities, enabling businesses to deliver personalized experiences while reducing operational costs. Through advanced data analysis and customer behavior tracking, 3Win helps e-commerce businesses optimize their service delivery and increase sales conversion rates.

Features

  • 24/7 Live Chat: Round-the-clock customer support availability
  • Multilingual Support: Communication across multiple languages
  • Unified Workspace: Comprehensive e-commerce tools integration
  • Customer Behavior Analysis: Real-time tracking and insights
  • XPT LLM Integration: Enhanced AI engagement and semantic understanding
  • Personalized Recommendations: Customer preference-based suggestions
  • Knowledge Base Management: Built-in intelligent content system
  • Scalable Operations: Support for multiple inquiries and growing needs

Use Cases

  • E-commerce customer support automation
  • Multi-store management
  • Global market customer service
  • Product recommendation and comparison
  • After-sales support
  • Customer behavior analysis
  • Sales conversion optimization
  • Cross-language business communication

FAQs

  • What is the free trial duration?
    3Win offers a 14-day free trial period for users to test their services.
  • What are the pricing plans available?
    3Win offers monthly ($5/month), quarterly ($12/3 months), and enterprise custom pricing plans.
  • Is there a limit on the number of stores or visitors?
    No, 3Win provides support for unlimited number of stores and visitors across all plans.

Related Queries

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3Win Uptime Monitor

Average Uptime

85.8%

Average Response Time

3429.5 ms

Last 30 Days

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