automated help desk software - AI tools

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

• Free Trial
• From 10$

AI-powered employee support platform automating HR and IT helpdesk tasks through system integrations and intelligent ticket management

• Contact for Pricing

Vision Helpdesk is a robust customer service software suite offering help desk, service desk, satellite help desk, and live chat solutions designed to simplify and centralize multichannel customer support operations for businesses of all sizes.

• Paid
• From 12$

AI Desk is a 24/7 automated customer support solution that integrates with websites, using AI trained on business data to handle customer inquiries, reduce support costs, and increase sales opportunities.

• Freemium
• From 19$

eDesk is an AI-powered customer support platform designed for ecommerce, streamlining support, driving loyalty, and boosting business growth.

• Freemium
• From 65$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.

• Freemium
• From 19$

Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

• Usage Based

Helper AI utilizes AI to provide instant answers and generate drafts for customer support teams, aiming to make support interactions more efficient and productive.

• Usage Based

Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

• Paid
• From 97$

Concerto provides AI-powered automated conversations for front desks and help desks, improving customer service through voice, chat, and messaging platforms.

• Contact for Pricing

Aide is an AI-powered customer support automation platform that uses GPT LLMs to classify messages, draft answers, and automate responses with 99% accuracy across email and chat channels.

• Paid
• From 300$

AnswerDash is an AI-powered self-service platform that predicts customer questions based on webpage context, providing instant answers to reduce support tickets and improve user experience.

• Contact for Pricing

Stylo Assist is an AI-powered solution that helps customer service teams automate and optimize their Zendesk ticket responses, offering multilingual support and smart ticket resolution capabilities.

• Paid
• From 15$