Top AI tools for Customer Service Manager

Beam AI is a leading platform for Agentic Process Automation that deploys AI agents to automate workflows, reduce operational costs, and scale business operations efficiently.

• Paid
• From 990$

Botsify is an omnichannel AI chatbot platform that enables businesses to automate customer support and sales across multiple channels including Website, WhatsApp, Facebook Messenger, Instagram, and Telegram.

• Freemium
• From 49$

BillRun is an open-source, modular business support and billing solution designed for telecom operators, digital businesses, and IoT providers, offering scalable monetization, CRM, and customer portal capabilities.

• Usage Based

VisiHero is an AI-powered review management platform designed to help businesses boost their online reputation by generating, managing, and analyzing customer reviews.

• Free Trial

UnravelX is an advanced 3D virtual training platform that enables organizations to create immersive learning environments for employee training and development across various industries.

• Freemium
• From 69$

AWSME.ai is an intelligent conversational AI platform that transforms customer support by providing personalized, engaging chat experiences. It integrates with CRM systems, learns from various data sources, and communicates in brand-specific voice to enhance customer interactions.

• Paid
• From 99$

Reviewshake is an all-in-one reputation management tool designed to help businesses generate, manage, market, and analyze online reviews from over 85 sites, enhancing brand presence and customer trust.

• Freemium
• From 79$

Datumo enhances your CRM with reliable, accurate, and valuable customer information, enabling personalized customer experiences and data-driven strategies.

• Contact for Pricing

NEXBot is a free platform for building and sharing customized GPT chatbots, offering 500 free messages and requiring no subscription.

• Freemium

Smart Communications offers a scalable cloud-based platform for enterprises to deliver personalized, AI-powered omnichannel customer conversations, optimize data collection, and ensure regulatory compliance across financial, insurance, healthcare, and other sectors.

• Contact for Pricing

eGain is an advanced AI-powered knowledge management platform designed to provide consistent and trusted answers for customer service across self-service, contact centers, and enterprise teams.

• Contact for Pricing

FlowHunt is a no-code visual AI platform that enables users to create custom chatbots and AI tools by connecting pre-built blocks. It offers integration with multiple AI models and data sources for automated workflow creation.

• Freemium
• From 10$

e-Courier delivers cloud-based logistics management solutions designed for couriers, shippers, and 3PLs, offering real-time supply chain visibility, robust integrations, and workflow flexibility to streamline operations.

• Contact for Pricing

Gradient Labs offers an AI agent named Otto that handles complex customer support interactions end-to-end, learning from plain language procedures without requiring code or decision trees.

• Usage Based

Chatterdocs is an AI-powered platform that enables businesses to create customized chatbots for customer support, lead capture, and appointment booking without coding. It leverages GPT technology to deliver instant, accurate responses while maintaining a human-like conversation style.

• Freemium
• From 9$

WorkHub is an AI-powered customer service platform that combines autonomous communication handling, process automation, and data insights with robust privacy features and self-hosting capabilities.

• Freemium
• From 9$

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.

• Freemium

Quant is an advanced AI agent platform that leverages machine learning to revolutionize customer interactions and deliver actionable business insights through comprehensive analysis of customer conversations.

• Contact for Pricing

Altnativ provides enterprise-grade conversational AI to improve customer support, reduce wait times, and drive customer retention. It offers personalized, human-like interactions for businesses of all sizes.

• Contact for Pricing

Luminai is an AI-powered automation platform that executes manual, repetitive business processes by seamlessly integrating into existing systems, helping enterprises increase efficiency and reduce human error.

• Contact for Pricing

3Win is an AI-powered e-commerce customer service platform offering 24/7 live chat support, multilingual capabilities, and intelligent shopping assistance through its ShopMate and ShopDesk solutions.

• Freemium
• From 5$

Reviewly.ai is an AI-powered review management platform that helps businesses collect, manage, and respond to Google reviews through automated SMS invitations and AI-generated review templates.

• Freemium
• From 39$

BuildChatbot.ai is a platform that enables users to create, customize, and deploy AI-powered chatbots for customer support, internal assistance, education, and marketing purposes.

• Freemium

InstaBotGPT is a customizable AI chatbot solution that provides instant customer support by leveraging website content to answer visitor questions in over 100 languages.

• Freemium
• From 15$

A no-code platform for building advanced AI chatbots powered by GPT and Claude, enabling businesses to automate customer support and lead generation with visual drag-and-drop functionality.

• Freemium
• From 25$

contactSPACE is a feature-rich cloud contact centre platform that leverages intelligent outbound strategies and workflow automation to enhance customer engagement and boost operational efficiency.

• Paid
• From 105$

Skit.ai is an enterprise-focused conversational AI platform that specializes in automating debt collections and customer communications through voice, SMS, email, and chat channels, offering compliant and personalized customer interactions.

• Contact for Pricing

eLBot is an AI-powered customer conversation management software that enables businesses to create personalized chatbots using their own content. It offers instant messaging support through WhatsApp and Telegram, providing 24/7 automated customer assistance.

• Free

FireChatbot is an AI-powered customer service chatbot that automatically answers website inquiries, featuring real-time voice conversations, multi-language support, and GDPR compliance.

• Freemium

GaliChat is a customizable AI chatbot platform that creates website-specific support agents trained on your business data. It offers multilingual support, lead generation, and customer service automation with a quick 3-minute setup.

• Freemium
• From 19$

HiFive is a review management platform that helps businesses improve their online reputation. It allows for generating, monitoring, and sharing online reviews to attract new clients.

• Freemium
• From 17$

SupBot is an AI-powered customer support solution that enables businesses to create, train, and deploy automated support bots. It offers instant 24/7 customer support while reducing operational costs through AI automation.

• Freemium
• From 15$

Zceppa is an AI-powered platform that helps businesses manage their online presence, customer reviews, and social media interactions across multiple locations, while enabling seamless customer engagement and lead conversion.

• Free Trial

FourKites delivers an AI-driven platform that transforms supply chain management with real-time visibility, automation, and predictive insights to optimize operations for global enterprises.

• Contact for Pricing

Libromi is a comprehensive WhatsApp business platform offering no-code chatbot building, eCommerce integration, and team inbox management with AI-powered features for business automation.

• Paid
• From 50$

Presbot is an AI-powered chatbot platform that leverages GPT-4x to boost lead generation and customer engagement, offering automated responses, lead capture, and analytics with seamless platform integrations.

• Freemium
• From 9$

PerfectBot is an AI agent for Gorgias that automates over 60% of customer support tickets. It integrates with Gorgias to provide instant AI resolutions in chat and email, at a significantly lower cost than comparable solutions.

• Free Trial
• From 99$

ThriveMap leverages realistic, AI-powered assessments to streamline entry-level hiring by evaluating candidates on actual job performance rather than abstract traits, improving retention and reducing attrition.

• Free Trial

eBanqo is an omnichannel customer engagement platform that combines AI chatbots, live chat, and messaging integration across multiple social media platforms to streamline customer service and automate business communications.

• Freemium

Superseek is a customizable AI chatbot platform that transforms website and support content into intelligent customer service assistants, capable of answering queries in over 95 languages while maintaining accuracy through content-based responses.

• Freemium
• From 19$

An AI-powered WhatsApp assistant that automates customer communication, provides 24/7 multilingual support, and integrates with business tools for enhanced customer service and sales automation.

• Freemium
• From 10$

Ping Parrot is an AI-powered customer support chatbot platform that automates up to 85% of customer inquiries by learning from your knowledge base and website content, supporting over 80 languages with seamless website integration.

• Freemium
• From 19$

AnalogAI creates highly anthropomorphic digital humans with emotional intelligence, self-learning capabilities, and authentic personalities. The platform combines neuro-symbolic AI with advanced language models to deliver photorealistic digital entities capable of natural human-like communication.

• Contact for Pricing

BestChat is an AI-powered chat solution designed for e-commerce platforms, offering intelligent customer support, lead capture, and sales automation through its SmartBot technology.

• Free Trial

Betterez is an advanced reservation and ticketing platform designed to optimize sales and operations for bus and motorcoach operators, offering seamless omnichannel ticketing, real-time inventory management, and enhanced passenger experiences.

• Contact for Pricing

ZEN AI provides a next-generation customer service solution with 24/7 availability, harnessing machine learning for intelligent support, complete with an intuitive management dashboard.

• Freemium
• From 39$

Brainybear is an AI-powered chatbot platform that enables businesses to create and deploy intelligent customer service assistants in three simple steps, with the ability to scan websites and uploaded files for accurate, instant customer support across 80+ languages.

• Freemium
• From 38$

KaraboAI is a comprehensive Chatbot as a Service (CAAS) platform that enables businesses to create, train, and deploy custom chatbots for various applications including customer support, appointment scheduling, and eCommerce sales assistance.

• Freemium
• From 50$

Intellecta is an AI-powered chatbot designed for Shopify stores that enhances sales through instant, accurate, and personalized customer responses, offering real-time analytics and customer insights.

• Contact for Pricing

Benchmark Intelligence is an AI-powered customer feedback platform that enables brick & mortar businesses to collect real-time insights through SMS surveys and chat, helping to improve customer experience and boost positive online reviews.

• Paid
• From 55$