CoSupport AI
What is Lexa AI?
Lexa AI serves as an advanced communication analysis tool that helps teams enhance their messaging effectiveness through AI-powered insights. The platform specializes in sentiment analysis, providing real-time feedback to prevent miscommunications and improve team collaboration.
Through its integration with Slack, Lexa offers comprehensive message evaluation capabilities, including multilingual support and conversational feedback through thread interactions. The system utilizes Claude 3.5 Sonnet models to deliver accurate analysis of message tone, context, and sentiment.
Features
- Sentiment Analysis: Prevents false positives through advanced message evaluation
- Slash Commands: Analyze previous messages or pre-send message analysis
- Multilingual Support: Handles communication analysis across multiple languages
- Conversational Feedback: Enables threaded discussions about received feedback
Use Cases
- Team communication improvement
- Cross-cultural communication management
- Message tone optimization
- Preventing communication misunderstandings
- Real-time message refinement
FAQs
-
What data do you store?
Only essential data is stored, including Slack Workspace ID, Slack User IDs, Slack team name, and basic subscription information. No messages or conversations are stored. -
What types of AI models does Lexa AI use?
Lexa uses Claude 3.5 Sonnet models to analyze sentiment, context, and tone in communications, with ongoing testing of other models. -
Are you open source?
Not currently. The team plans to scale the product before open-sourcing the code.
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