Top AI tools for Customer Service Manager

Reputation is a comprehensive reputation performance platform that provides businesses with a single source of truth for consumer feedback and actionable insights.

• Contact for Pricing

Craftman is an AI-powered chatbot builder that creates customized ChatGPT-based assistants trained on your website data. It enables businesses to provide instant customer support and enhance visitor engagement through an easy-to-implement chat widget.

• Freemium
• From 29$

Extra Blu is an AI-powered product assistant for Shopify stores that helps maximize sales through personalized customer interactions while keeping costs minimal by using merchants' own OpenAI keys.

• Usage Based

Efficiencies.AI is a comprehensive AI platform offering personalized AI solutions, consulting, and training services to help businesses implement and optimize AI technology. The platform includes custom AI agents, chatbot builders, and specialized tools for businesses at different stages of AI adoption.

• Freemium

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Big V Telecom delivers innovative cloud telephony and voice-based communication solutions that improve business efficiency and customer engagement. Their services include virtual numbers, customizable IVR, call recording, and real-time analytics to streamline business communications.

• Contact for Pricing

Rulai offers a low-code, omni-channel conversational AI platform for building virtual assistants to automate customer interactions across various industries.

• Contact for Pricing

Kamoto.AI is a platform that enables users to create, train, and monetize custom AI characters and personalities, with features for celebrities to license their AI personas and businesses to integrate AI personalities into their applications.

• Freemium
• From 49$

Integraticus provides advanced AI solutions, including autonomous marketing agents, chatbot development, and AI training/consulting, aimed at enhancing business efficiency and competitive advantage.

• Contact for Pricing

Sierra is a conversational AI platform that enables businesses to create personalized AI agents for customer support, providing real-time assistance through text and voice interactions while maintaining brand consistency and security.

• Contact for Pricing

UNOY is a no-code platform that enables businesses to deploy AI-Assistants (KAPPS) for automating repetitive work tasks, with built-in security and professional boundaries, requiring no IT support.

• Freemium
• From 99$

AutoBiz is an AI-powered sales assistant that helps e-commerce businesses boost sales through smart consulting, automated order creation, and multi-channel support. Powered by OpenAI's GPT technology, it offers multilingual capabilities and seamless integration with various e-commerce platforms.

• Freemium
• From 19$

Aide is an AI-powered customer support automation platform that uses GPT LLMs to classify messages, draft answers, and automate responses with 99% accuracy across email and chat channels.

• Paid
• From 300$

Kotae is an AI-powered chatbot solution that helps small businesses automate customer inquiries with multilingual support across 80+ languages, powered by ChatGPT and trained on your business data.

• Freemium
• From 9$

GPTBots is an enterprise-grade AI platform that provides end-to-end solutions for customer service, enterprise search, data insights, and sales development through no-code AI agents.

• Contact for Pricing

CAPTR is a versatile video form creation platform that enables users to create interactive video content with customizable actions, integrations, and analytics capabilities.

• Freemium

Front AI provides AI-driven customer service solutions, including conversational AI chatbots and channel strategy tools, to automate and optimize customer interactions.

• Contact for Pricing

AdaraChatbot is a platform that enables users to build and integrate AI-powered chatbots into their websites using OpenAI's Assistant API, offering seamless website integration and customizable features.

• Freemium
• From 9$

Flipbytes builds custom AI voice agents, chatbots, and applications to automate business tasks, attract clients, boost productivity, and reduce costs.

• Contact for Pricing

Ribbon's AI-powered platform, Recruit AI, conducts natural-sounding interviews to help recruiters efficiently screen and identify top talent. It offers features like automated interview summaries, data-driven insights, and flexible scheduling.

• Paid
• From 199$

AIM Forecasting is a specialized tool for workforce management professionals, enabling accurate customer service demand forecasting through advanced algorithms and data analysis.

• Free Trial
• From 643$

Qlary is an AI-powered answering service that acts as a virtual receptionist. It handles customer calls, intelligently sorts inquiries, and provides summaries, saving businesses time and resources.

• Paid
• From 59$

Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

REVIEWS.io AI is a comprehensive review management platform that leverages artificial intelligence to generate quick responses, analyze review data, and provide actionable insights for businesses.

• Free

GyataGPT is a self-hosted cloud-native conversational AI platform that enables businesses to build smart AI applications for customer service, e-commerce, and employee interactions with integration capabilities for multiple enterprise systems.

• Contact for Pricing

Gleen AI is an AI-powered customer support and shopping assistant platform that provides personalized assistance at scale while maintaining brand quality. It offers automated support, product recommendations, and multi-channel integration for e-commerce businesses.

• Freemium
• From 1$

D-ID is a comprehensive AI platform that transforms static photos and videos into dynamic, lifelike avatars for video content creation, translation, and interactive experiences across marketing, sales, and customer engagement.

• Freemium
• From 5$

MeetMine.AI is an advanced AI platform that enables users to create and interact with customizable avatars and business-oriented chatbots with multilingual capabilities and emotional expressions.

• Paid
• From 25$

Nova Echo AI is an advanced voice AI platform that conducts real phone calls for sales and customer service, supporting 11 languages with natural language understanding capabilities and integrated CRM functionality.

• Usage Based
• From 333$

Enterprise Bot is an AI-powered platform that provides enterprise-grade conversational solutions across multiple channels, integrating with LLMs like ChatGPT, Gemini, and Amazon Bedrock to automate customer service and employee support operations.

• Contact for Pricing

Parlant is a Conversation Modeling Engine for building reliable, adaptive, and predictable customer-facing conversational agents using Generative AI.

• Freemium

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

GuildQuality provides home builders, remodelers, and service providers with advanced customer satisfaction surveying, in-depth performance reporting, and marketing solutions to enhance reputation and drive business growth.

• Paid

Chathero is an AI-powered chatbot platform that enhances customer interaction and sales through intelligent automation, offering seamless integration with websites and WhatsApp Business for comprehensive customer engagement solutions.

• Freemium
• From 39$

ChatFly is a no-code AI chatbot platform that enables businesses to create, test, launch, and manage custom AI chatbots across multiple channels. It offers data integration, customization, and seamless deployment options.

• Freemium
• From 14$

Cape is an enterprise AI platform that provides LLM-driven knowledge retrieval and workflow automation with a strong focus on data privacy and security.

• Contact for Pricing

GPTService is an AI-powered platform that automatically creates intelligent chatbots by learning from your website content to provide automated customer support in 95 languages.

• Freemium
• From 30$

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$

Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

• Paid
• From 3575$

RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.

• Freemium
• From 10$

Simli provides a developer API for creating real-time streaming avatars with facial expressions for AI agents, delivering sub-300ms latency for seamless human-AI interactions.

• Usage Based

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

TrainMyAI is a comprehensive platform that creates custom AI chatbots using retrieval augmented generation (RAG) for private content, offering WhatsApp integration, web access, and private API capabilities with on-premise deployment options.

• Contact for Pricing

eggheads is an AI-enhanced chatbot platform for businesses. It delivers microlearning content for employee onboarding, training, and performance support.

• Free

Cols.ai is an advanced AI phone calling platform that enables businesses to handle both inbound and outbound calls with personalized, human-like voice communication, integrated with telephone systems and real-time data.

• Usage Based

Real Interact offers outsourced call center services, providing dedicated agents and comprehensive support for businesses seeking to minimize operational costs and improve customer engagement.

• Paid

Pitch Patterns is a Quality Control platform that uses AI to analyze sales and customer service calls, improving close rates and CSAT scores.

• Contact for Pricing

Aftercare is an AI-powered survey platform that enhances survey data quality and analysis through intelligent follow-up questions, response categorization, and fraud detection.

• Freemium
• From 25$

Dropchat is a no-code platform that enables businesses to create custom AI chatbots trained on their own data sources, including PDFs, websites, and YouTube videos, with features for email escalation and human handoff.

• Freemium
• From 24$

Firework is an enterprise-level video commerce platform that combines AI and video technology to create immersive shopping experiences. It offers AI virtual assistants, shoppable videos, and digital showrooms to help businesses increase conversion rates and customer engagement.

• Freemium
• From 39$