CoSupport AI
What is Superseek?
Superseek transforms business content into powerful AI-driven customer service solutions that can handle up to 75% of customer queries automatically. The platform creates custom ChatGPT-like assistants that are specifically trained on a company's content, ensuring accurate and relevant responses while supporting over 95 languages.
The system features automatic content synchronization, seamless integration with existing customer service tools, and customizable lead capture forms. With no-coding required, businesses can easily configure their AI assistant's personality, branding, and response parameters while maintaining complete control over content accuracy through built-in correction tools.
Features
- Multilingual Support: Fluent responses in over 95 languages
- Content Integration: Supports websites, knowledge bases, and PDF documents
- Auto-Sync: Automatic content updates to maintain response accuracy
- Human Handoff: Seamless transfer of complex queries to live agents
- Custom Branding: Adjustable AI personality and visual elements
- Answer Correction: Real-time improvements to AI responses
- Lead Generation: Contextual lead capture forms
- No-Code Setup: Simple configuration and website embedding
Use Cases
- Customer support automation
- Product information assistance
- Knowledge base query resolution
- Lead generation and capture
- Multi-language customer service
- Website support enhancement
- Documentation assistance
- Service inquiry management
FAQs
-
What is an AI credit?
Using the default GPT-3.5-turbo model costs 1 AI credit per AI response, while using GPT-4 model costs 15 AI credits per response. Users can switch between AI models anytime. -
How secure is the content I add?
All uploaded documents are immediately deleted after text extraction. The platform follows security best practices and uses reputed vendors like Heroku and Supabase. Content is not accessible to OpenAI for model training. -
How is it different from ChatGPT?
Unlike ChatGPT which handles general questions, Superseek is trained specifically on your business content to provide accurate product-specific information without hallucinations.
Related Queries
Helpful for people in the following professions
Superseek Uptime Monitor
Average Uptime
99.93%
Average Response Time
504.47 ms
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