What is Wabi?
Wabi is a business communication platform that facilitates WhatsApp Business integration through virtual phone numbers and website chat buttons. It enables businesses to create WhatsApp Business accounts without requiring additional physical SIM cards or landlines by providing verified virtual numbers from over 60 countries. The platform also offers a "Click To Chat" button that can be easily added to websites via WordPress plugin or simple HTML code, allowing customers to initiate WhatsApp conversations directly from the site.
The service helps businesses leverage WhatsApp's widespread adoption and live chat capabilities to improve customer engagement. By using WhatsApp Business features like business profiles, auto-replies, and customer labeling, businesses can maintain professional communication channels while reducing lead drop-off rates since conversations can continue even after customers leave the website.
Features
- Virtual Phone Number: Provides verified WhatsApp Business-compatible numbers from 60+ countries without requiring physical SIM cards
- Click To Chat Button: Website widget that enables customers to initiate WhatsApp conversations directly from business websites
- WordPress Integration: Available as a WordPress plugin for easy website implementation
- Multi-language Support: Chat button supports English, Portuguese, German, Italian, Spanish, French, and Hebrew
Use Cases
- Providing customer support via WhatsApp Business
- Generating leads through website chat functionality
- Maintaining customer communication continuity after website visits
- Creating professional business profiles on WhatsApp
- Automating customer greetings and responses during off-hours
