CoSupport AI
What is Uini?
A sophisticated user feedback automation platform that transforms product feedback into valuable insights through an innovative widget-based solution. The platform employs cutting-edge AI technology to generate relevant questions, conduct intelligent follow-ups, and deliver actionable insights automatically.
The lightweight widget, with a minimal footprint of just 50kb, seamlessly integrates into any website through a simple code snippet. The system features customizable follow-ups, automated sentiment analysis, and no-code configuration options, enabling businesses to gather continuous user research and analysis 24/7.
Features
- Intelligent Follow-ups: Automated question generation and customizable follow-up system
- Lightweight Integration: ~50kb widget size with simple installation process
- No-code Configuration: Easy dashboard control for survey management
- Automated Analysis: Real-time sentiment analysis and actionable summaries
- Custom Triggers: Regex-based triggers for survey appearance control
- Auto-generated Questions: AI-powered question generation based on problem statements
Use Cases
- Validating product ideas before development
- Gathering feedback on product prototypes
- Monitoring user sentiment after product launches
- Collecting continuous feedback on existing products
- Identifying user pain points and improvement opportunities
- Testing new feature concepts
FAQs
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Will Uini slow down my website?
No, the Uini widget is expertly crafted to compile down to JavaScript that minimally impacts website performance, with no heavy UI libraries. -
Can I manually trigger the survey to appear?
Yes, you can fire a JavaScript function in your site to show and hide the survey. -
Can I choose when Uini follows up on an answer to a question?
Yes, each question can be toggled to allow or disallow Uini to follow up on an answer from a user.
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