TheySaid - Actually listen to users with AI conversations

What is TheySaid?

TheySaid drives the entire feedback experience using AI. It facilitates creating AI surveys, analyzing feedback and generating actionable items.

The platform's AI capabilities enhance traditional survey methods by engaging users in dynamic conversations, adapting questions based on user responses. This approach provides deeper insights that helps marketing, product, design, founder, engineering, sales, HR, and operations teams.

Features

AI survey setup: AI creates an entire project based on a short sentence describing what you want to learn.
AI insights: AI analyzes incoming feedback for themes and insights.
AI action items: AI reviews each response and determines if you need to take action.
AI conversations: Users chat with AI as they answer questions.
AI Surveys: Enhance rating scale, multiple choice, ranking, and other questions with AI follow-up questions.
AI Interviews: Automate user interviews with AI-driven questions.
AI Forms: Replace inflexible forms with interactive experience.
AI User Tests: Conduct deeper user test with AI follow-up questions.
AI Polls: AI probes the user about why they responded the way they did.
AI Pulses: Detect problems or opportunities early.

Use Cases

Competitive intelligence surveys
Win-loss analysis interviews
Product reviews and testimonial surveys
Customer needs discovery
Product quality interviews
User testing
UX audit interviews
5 second tests
Product market fit interviews
Market research
Product quality surveys
Customer discovery
Win-loss interviews
Lost customer interviews
Contact sales forms
Employee engagement surveys
Job applicant screeners
Onboarding and exit interviews
Tool satisfaction surveys
Procurement forms
Workflow assessment interviews

FAQs

What is a AI Survey?

Time to ditch your grandparent's survey tool and enter the modern era of collecting feedback. AI Surveys ask a series of questions in conversational format, creating a personalized and engaging experience as AI asks follow up questions based on how users respond.
Are AI surveys safe?

TheySaid is SOC II Type 2, ISO 27001 and GDPR compliant, with a HIPPA certification expected in February 2025. TheySaid gives you full control over the AI, including the data you use to train your custom AI and how AI is allowed to interact with your Users.
Who uses AI Surveys?

Anyone who needs to gather feedback from someone else is a customer of TheySaid AI. This can be marketers looking to understand customer preferences, sales teams who want to do win-loss analysis, product and design teams who want to validate ideas, human resources teams who want to collect employee feedback, engineering teams who want to understand the impact of tech debt on user experience, school administrators who want to collect student feedback, non-profit fundraisers who want to gather donor feedback, or even single people who want to get feedback on their dating profile.
What kinds of feedback can I gather with AI?

TheySaid AI Conversations can be used to gather 4 kinds of feedback:1) AI Surveys - a series of rating scale, multiple choice, ranking or open-ended questions.2) AI Interviews - a conversation with Users that that goes in depth about their experiences and opinions.3) AI Pulses - a single-question survey to take the pulse of Users (NPS, CSAT, CES, CPV).4) AI Polls - supercharge your polls by asking users why they answered the way they did.
What is the experience for users taking the AI Survey?

AI Surveys are an incredible upgrade to traditional surveys. Questions are asked of users in a chat-like format, and you can give AI permission to ask users follow up questions based on their response. This not only personalizes the conversation, but it also leads to much higher completion rates.