ReddRadar
What is Survale?
Survale is a comprehensive talent development survey and analytics platform specifically designed for human resources functions. It provides organizations with an "Always-On" real-time solution for automatically gathering, analyzing, and acting upon satisfaction and engagement data from candidates and employees throughout their entire journey—from initial contact to retirement.
The platform integrates with core HR systems like ATS, HRMS, and LMS to trigger pulse surveys automatically based on key transactions or defined timing. Survale AI enhances the platform with advanced sentiment analysis of free text comments, allowing users to ask questions directly to their data and receive legal alerts for potentially sensitive feedback. The system maps feedback to specific processes and operational data to provide unprecedented insights into process effectiveness, sentiment trends, and performance metrics.
Features
- Automated Survey Triggers: Surveys are triggered automatically based on key transactions in talent systems or defined timing
- Sentiment Analysis: AI-powered analysis of free text comments to monitor and track sentiment individually and in aggregate
- Ask Survale: Natural language interface to ask questions directly to survey data for instant insights
- Legal Alerts: Automated notifications when feedback might indicate potential legal liabilities
- Pre-built Integrations: Connects with ATS, HRMS, LMS, career sites, and intranets for seamless data flow
- Real-time Analytics: KPI dashboards that process feedback data in real time with mapping to operational metrics
- Global Security Compliance: SOC2 Type 2 compliant with GDPR toolkit and worldwide data centers
Use Cases
- Optimizing candidate experience and recruiting process effectiveness
- Measuring and improving quality of hire through onboarding feedback
- Monitoring employee sentiment and engagement across talent programs
- Aligning recruiters and hiring managers around common performance metrics
- Identifying and addressing legal risks through feedback monitoring
- Benchmarking talent experience against industry standards
- Improving interview effectiveness through candidate feedback
- Increasing employee retention through continuous engagement monitoring
FAQs
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How does candidate survey feedback fit into recruiter performance management?
Candidate feedback can be used to recognize high performers and identify areas for improvement, with satisfaction scores often incorporated into goal-setting and incentive compensation formulas. -
How can candidate experience feedback improve interview effectiveness?
Surveys provide insights into actual interview practices, helping identify issues like managers not using cameras or showing up late, enabling targeted training to improve satisfaction and hiring outcomes. -
Do SMS surveys get higher response rates than emailed surveys?
SMS survey response rates are typically multiples higher than general email surveys, though specific results depend on various implementation factors.
