What is searchHub?
searchHub is an advanced AI-powered solution designed to enhance existing website search functionalities without necessitating a complete overhaul of current technology. It employs automated search intelligence to identify and capitalize on conversion opportunities, effectively improving how users interact with a site's search bar. The tool is compatible with any existing site search vendor or shop technology, providing a seamless upgrade to search capabilities.
By leveraging AI, searchHub saves businesses valuable time typically spent on manual search optimization and reduces human error, ensuring search results consistently align with customer intent. This leads to a measurable increase in products added to baskets, happier customers through improved usability and brand experience, more revenue as customers find products more easily, and a positive impact on all search-related Key Performance Indicators (KPIs). searchHub aims to make site search management more efficient and impactful for businesses and operations teams.
Features
- Automated Search Optimization: AI handles the heavy lifting of site search optimization, saving time and reducing manual intervention.
- AI-Infused Search Guidance: Provides intelligent guidance to better search performance based on customer intent.
- Compatibility with Existing Technology: Enhances any site search vendor or shop technology without needing replacement.
- smartQuery (Search Query Clustering): Increases landing page traffic through data-driven and manually configurable query clustering.
- smartSuggest (Smart Search Suggestions): Eliminates misspelled search suggestions, makes suggestions more useful, and allows control over their ranking.
- searchInsights (Search Data Analysis): Collects accurate search data, analyzes it, and enables ranking according to sellability and other KPIs.
Use Cases
- Improving product discovery for e-commerce websites.
- Understanding and catering to customer search intent.
- Increasing conversion rates and average order value from site search.
- Automating site search optimization to save operational time and resources.
- Enhancing user experience and brand perception through improved search usability.
- Optimizing search performance across multiple stores or language versions of a website.
