What is Saros?

Saros is an AI-driven Slack integration designed to optimize productivity by delivering instant, accurate answers from your organization's knowledge base. By mentioning @saros in any Slack thread, users receive precise information sourced directly from connected platforms such as Confluence, eliminating the need for manual searches or context switching. With hybrid vector and metadata search, responses are returned in less than a second, referencing the exact document snippets needed for effective decision making.

Saros offers seamless setup with OAuth installation and real-time hourly syncing of indexed content. Its enterprise-grade security ensures that all data respects existing permissions, making it a safe solution for teams managing sensitive information. Upcoming integrations with tools like Google Drive, SharePoint, and Notion will further unify access to knowledge across platforms, fostering more efficient collaboration within Slack.

Features

Natural Language Query: Supports questions in plain English and returns relevant document snippets.
Instant Response: Delivers answers in under one second using optimized search technology.
Hybrid Search: Combines vector and metadata search for precision.
Auto-Sync: Indexes and refreshes content hourly to provide up-to-date information.
Enterprise Security: Ensures data privacy and respects Confluence document permissions.
Slack Integration: Seamlessly connects with Slack for in-thread knowledge access.
Easy Setup: OAuth-based installation and simple Slack configuration.
Source Citation: Answers include source references for transparency.
Upcoming Integrations: Future support for Google Drive, SharePoint, and Notion.

Use Cases

Quickly answering technical or business questions in Slack using existing documentation.
Reducing time spent searching through Confluence or other platforms for company policies or product data.
Providing immediate customer support or onboarding responses within internal channels.
Keeping product, engineering, and sales teams up to date with the latest information.
Facilitating knowledge sharing for distributed or remote teams within Slack.

FAQs

Which platforms does Saros integrate with?

Saros currently integrates with Confluence and plans to support Google Drive, SharePoint, and Notion in the future.
How does Saros keep knowledge up to date?

Saros auto-syncs and re-indexes content every hour to ensure answers are based on the most current information.
Are document permissions respected when retrieving answers?

Yes, Saros strictly adheres to existing Confluence permissions, guaranteeing only authorized users can access restricted information.
How is Saros set up in Slack?

Saros is installed via OAuth authentication, and configuration is completed by simply typing 'configure' in Slack to connect your Confluence workspace.