What is Quantum Metric?
Quantum Metric is a comprehensive digital analytics platform designed to empower business, technology, and analytics teams. It enables the monitoring and detection of revenue leaks and self-service friction, correlating anomalies, friction points, and errors with business KPIs in real-time.
The platform automatically captures user data, facilitating the validation of technical errors or confusing UX designs. It quantifies the impact of these issues, enabling stakeholder prioritization and seamless data integration from any source.
Features
- Session replay: Understand the "why" behind customer behaviors.
- Felix AI: Gen AI powered session summarization.
- Dashboards: Organize and monitor your most important data.
- Journeys: Understand which paths customers are taking.
- Monitoring & alerts: Alerting on aggregate behavior, frustration, and more.
- Opportunity analysis: Automatically surface and quantify friction points.
- Interaction heatmaps: Visualize page-level clicks, scrolls, and attention.
- Page performance: Discover and quantify the impact of slow pages.
Use Cases
- Monitor, diagnose, and optimize critical digital experiences.
- Understand user behavior and drive adoption.
- Surface pain points and quantify opportunities.
- Gain insights into every touchpoint across the digital journey.
- Understand and report on digital performance.
- Automatically surface critical friction on internal apps and kiosks.
FAQs
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What is Continuous Product Design?
Continuous Product Design is the approach to building better products faster. -
What is Felix AI?
Felix AI is Quantum Metric's Gen AI digital analyst that redefines session replay efficiency with instant insights.
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