What is Lightfield?
Lightfield is a next-generation CRM designed specifically for startups, leveraging artificial intelligence to automate customer relationship management. It captures every customer interaction—including messages, emails, meetings, and tickets—and maintains an up-to-date relationship timeline without requiring manual data entry. This ensures that records are always accurate and context is never lost.
The platform features agent tools that allow users to query the CRM in plain language or automate outreach after meetings with full relationship context. It includes automatic meeting preparation, video recording, transcription, and follow-ups, enabling users to focus on conversations rather than administrative tasks. Lightfield also offers a collaborative workspace for task assignment and comments, along with customizable workflows that integrate with prospecting tools and other systems.
Features
- Automatic Record Creation: Captures interactions from Gmail and Google Calendar without manual input
- Meeting Recording and Transcription: Automatically records, transcribes, and prepares follow-ups for meetings
- Plain Language Queries: Allows users to query the CRM using natural language commands
- Continuous Record Updates: Keeps customer records accurate by automatically updating them with new interactions
- Configurable Data Model: Enables users to adapt and reconfigure the CRM structure as needed
- Collaborative Workspace: Includes task assignment and commenting features for team alignment
Use Cases
- Automating customer follow-ups after meetings
- Maintaining accurate CRM records without manual data entry
- Querying customer data using natural language
- Recording and transcribing meetings for better context
- Integrating CRM with prospecting tools and schedulers
- Collaborating on customer-related tasks within a team
