What is Instabug?
Instabug offers a comprehensive AI-driven platform for mobile observability, designed to enhance the performance and stability of mobile applications. By leveraging artificial intelligence, Instabug delivers actionable insights that empower development teams to detect, debug, and resolve issues before they impact the user experience. The platform supports proactive bug and crash reporting, app performance monitoring, in-app surveys, session replay, and user feedback collection across various mobile ecosystems.
Instabug is tailored for scale, offering seamless integrations, advanced security measures, and flexible user-based pricing. Enterprises benefit from features such as release management, feature flags, robust user privacy protections, and global data hosting. With support for leading mobile frameworks, Instabug enables teams to drive innovation while maintaining app quality, ultimately transforming user frustration into business success.
Features
- AI-Powered Insights: Leverage artificial intelligence for actionable crash analytics, performance insights, and user feedback analysis.
- Bug and Crash Reporting: Proactively detect and report app crashes and bugs across mobile platforms.
- Comprehensive Performance Monitoring: Monitor app stability and performance with detailed metrics.
- Session Replay: Reproduce user sessions to better understand and resolve issues.
- In-App Surveys and Feedback: Collect real-time feedback from users to enhance app quality.
- Release Management: Track release-specific metrics and manage app rollouts efficiently.
- Feature Flags: Control and test features in production environments securely.
- Integrations: Seamless connection with tools such as Jira, GitHub, Datadog, Slack, Zapier, and Okta.
- Advanced Security and Compliance: SOC 2 Type II, GDPR compliance, encrypted data storage, and flexible data retention.
- Multi-Platform Support: Easy SDK integration for iOS, Android, Flutter, React Native, and other mobile tech stacks.
Use Cases
- Monitoring and improving mobile app stability and performance with AI-driven analytics.
- Automating bug and crash reporting for faster incident response.
- Collecting real-time user feedback to identify and resolve usability issues.
- Supporting release management, version tracking, and production monitoring.
- Reproducing problematic user sessions for in-depth troubleshooting.
- Implementing in-app surveys and ratings to capture user sentiment and drive app improvements.
- Scaling app quality assurance for enterprise-level teams.
- Maintaining compliance and data security for global mobile applications.
FAQs
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How does Instabug calculate Daily Active Users (DAU)?
Instabug takes the higher value between third-party app store data and first-party SDK telemetry, reviewing rolling 6-month average usage twice a year. -
What happens if I exceed my usage limits?
Instabug assesses your average usage over time and prices by DAU tiers, ensuring consistency. If your usage consistently exceeds your plan, Instabug will contact you about moving to the next tier. -
What hosting options does Instabug provide?
Instabug offers a global data hosting footprint with options to pin your data in specific geographic regions to meet compliance and local requirements. -
What type of support is included?
All enterprise plans include standard technical support with defined SLAs. Advanced support options offer named contacts, enhanced SLAs, and 24/7 coverage. -
Can I try Instabug without purchasing?
Yes, you can request a demo and, if needed, the team can enable a limited technical proof-of-concept environment.
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