What is Hoxell?
Hoxell provides hospitality facilities with an integrated, user-friendly platform to efficiently manage operations across all departments. By digitizing and centralizing communications, Hoxell ensures real-time alignment and information sharing between teams, improving productivity and enhancing service quality standards. The platform automates repetitive tasks and digitizes procedures, resulting in time savings and consistent guest experiences throughout every phase of their stay.
Hoxell also offers a Personal Concierge add-on, strengthening the connection between staff and guests before, during, and after their visit. Integrated with the property's PMS and other management systems, the platform updates booking details in real time, guaranteeing coordinated operations and seamless guest management for hotels, resorts, residences, and other hospitality facilities.
Features
- Centralized Platform: Manages all hospitality department operations in one digital system
- Real-Time Information Sharing: Enables immediate updates and alignment between teams
- PMS Integration: Seamlessly connects with property management systems for real-time booking updates
- Automated Tasks: Optimizes workflows by automating repetitive and manual processes
- Personal Concierge Add-on: Facilitates direct guest-staff communication throughout every stay phase
- Quality and Service Standards: Digitizes procedures, maintaining consistent team performance
- User-Friendly Interface: Offers intuitive, easy-to-use navigation for all staff
- Scalable Solution: Supports hotels, resorts, residences, campuses, and more
Use Cases
- Centralizing communications and tasks for hotel departments
- Automating daily housekeeping and maintenance operations
- Personalizing guest interactions before, during, and after stays
- Standardizing operational and service quality across multiple properties
- Integrating with CMS and PMS systems to streamline booking management
