What is Fieldpoint?
Fieldpoint provides a comprehensive field service management solution tailored for commercial contractors across various industries. The software enables businesses to eliminate paper-based work orders and manual data entry through a complete work order management system. It offers tools for project management, resource planning, procurement, and budget tracking to keep projects on schedule.
The platform features a Gantt-style scheduler for intelligent technician scheduling and dispatching, along with robust reporting and analytics capabilities for data-driven decision making. Fieldpoint integrates seamlessly with leading ERP and accounting solutions like Microsoft Business Central, NetSuite, and QuickBooks, creating an end-to-end experience from field operations to financial management.
Features
- Work Order Management: Complete system to eliminate paper-based work orders and manual data entry
- Project & Job Costing: Tools to plan resources, procure parts, and keep projects on-time and on-budget
- Scheduling & Dispatching: Gantt-style scheduler for viewing technician schedules and making intelligent dispatching decisions
- Reporting & Analytics: Customizable reports and dashboards with business metrics for data-driven insights
- Integrations: Seamless connections with leading ERP and accounting solutions like Microsoft Business Central, NetSuite, and QuickBooks
- Mobile App: Field service application with offline capabilities for technicians to access work orders and update job status
Use Cases
- Managing break/fix repairs for commercial service businesses
- Handling recurring maintenance contracts and service agreements
- Managing complex installation projects with resource planning
- Scheduling and dispatching field technicians efficiently
- Integrating field service operations with accounting and ERP systems
- Creating customized reports for business performance analysis
FAQs
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What industries does Fieldpoint serve?
Fieldpoint serves multiple industries including HVAC & Refrigeration, IT, Voice & Data, Industrial Equipment, Fire & Life Safety, Security Systems, Facilities Management, Medical Industry, and Oil and Gas. -
Does Fieldpoint offer training for new users?
Yes, Fieldpoint provides onboarding training and access to Fieldpoint Academy with instructions, walkthroughs, and videos on software features, with additional training available as needed. -
What security measures does Fieldpoint implement?
Fieldpoint employs granular user permissions, SSL encryption for network traffic, and optional multi-factor authentication to ensure data security and protect information during transmission.
