What is EZ Texting?
EZ Texting provides a comprehensive SMS marketing platform designed to streamline business communication and enhance customer engagement. The service enables businesses to send bulk SMS and MMS messages, automate text campaigns, and manage two-way conversations efficiently.
With features like AI Compose and AI Reply, the platform helps create and respond to messages quickly while maintaining brand consistency. The system includes compliance tools, unlimited contact management, and detailed analytics to optimize marketing efforts across various industries.
Features
- AI Compose: AI-powered tool for creating text messages quickly
- AI Reply: AI-generated responses using website content and documents
- Mass Texting: Send SMS messages to large contact lists instantly
- Workflows: Automated text messaging with drag-and-drop builder
- Text-to-Pay: Create and send payment links via text message
- Multilingual Texting: Support for six character sets including English, Spanish, and French
- Unlimited Contacts: No limits on contact uploads and management
- Advanced Reports: Analytics to track campaign performance and optimize strategies
Use Cases
- Sending promotional offers and discounts to customers
- Automating appointment reminders and confirmations
- Collecting donations through text-to-give functionality
- Sending emergency alerts and notifications
- Managing employee communication and engagement
- Recovering abandoned shopping carts in e-commerce
- Sending event reminders and updates
- Generating leads through text marketing campaigns
FAQs
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What is the difference between SMS and MMS messages?
SMS messages are text-only messages limited to 160 characters and cost 1 credit each. MMS messages can include images, videos, or GIFs, support up to 1600 characters, and cost 3 credits each. -
Do credits roll over to the next month?
For monthly plans, unused credits roll over for 30 days as long as the subscription remains active. Annual plans issue credits upfront that expire after 12 months. -
Are there additional fees for inbound messages?
No, EZ Texting does not charge for inbound messages received from customers. -
Can multiple users access the same account?
Each plan includes one user seat. Additional seats can be added for $10 per month per user, as sharing accounts may trigger security alerts. -
Which countries does EZ Texting support?
EZ Texting currently operates in the United States and Canada.
