What is SlickText?
SlickText is a comprehensive SMS marketing platform designed to help businesses create valuable connections with customers through targeted, action-driving text messages. The platform enables organizations to grow their audience with various list growth tools including website popups, web forms, tap-to-join links, keywords, and QR codes. With advanced segmentation capabilities, users can deliver hyper-targeted, personalized mass texting to audiences of any size, from ten to ten million subscribers.
The platform features powerful automation through a flexible drag-and-drop workflow builder that allows businesses to create personalized customer journeys based on real-time data and contact behavior. SlickText also provides conversational messaging capabilities through a dedicated inbox for one-on-one customer support, along with best-in-class analytics to track key performance metrics across all customer touchpoints. The service integrates with existing software systems and offers world-class support with personalized onboarding and dedicated customer success managers.
Features
- Mass Texting: Deliver hyper-targeted, personalized messages to audiences of any size with advanced segmentation
- Automation: Create personalized customer journeys with drag-and-drop workflow builder for automated text messaging
- List Growth Tools: Accelerate audience growth with website popups, web forms, tap-to-join links, keywords, and QR codes
- One-on-One Messaging: Connect with customers through private conversations in an organized inbox with team collaboration
- Analytics: Track key performance metrics across campaigns, workflows, and customer touchpoints with customizable reports
- AI Compose: Generate and optimize mass texts using artificial intelligence technology
Use Cases
- SMS marketing campaigns for e-commerce stores
- Customer support and engagement through text messaging
- Automated cart recovery and review collection for online businesses
- Lead nurturing and follow-up sequences
- Employee communication and alerts for organizations
- Event promotion and updates for businesses and nonprofits
- Restaurant promotions and customer alerts
- Healthcare patient communication with HIPAA compliance
FAQs
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What features are included in paid plans?
All paid plans include full access to the entire suite of features including integrations and workflows, with no feature limitations based on plan size. -
How do rollover texts work?
Rollover texts are unused credits that can be used for one term following your billing date. Monthly plans include one month of rollover, while annual plans include one year of rollover. -
Can I add team members to my account?
Yes, you can invite additional team members to your SlickText account and collaborate on campaigns and conversations. -
What happens if I exceed my monthly message allowance?
SlickText provides notifications when you're running low on credits so you can adjust your plan as needed, with no surprise charges for overages. -
How are message credits counted?
Each credit equals one SMS message segment (160 characters) to one subscriber. MMS messages with images consume 3 credits per segment but can contain up to 1,600 characters.
