What is Conversly?
Conversly is an AI-powered customer success platform that provides voice and video agents to handle customer queries instantly. These agents work 24/7, helping teams reduce workload while improving response time and customer experience. The platform offers AI agents that help customers get instant answers with no waiting, automating customer calls in natural voice and providing video agents that guide, explain, and convert.
The platform adapts to business needs by learning tone and policies, then integrating with SaaS tools like CRM and helpdesk in minutes with zero setup hassle. It features human-like conversations that build trust with every interaction, and is built with security and privacy at the core, ensuring customer conversations are never used to train public models and remain owned by the business.
Features
- Voice Support Agent: Automates customer calls 24/7 in natural voice for order status, delivery updates, refunds, and cart-related queries
- Login Agent: Provides secure, passwordless login experience with intelligent voice authentication
- Video Agent: AI-powered video agents that guide, explain, and convert through real-time screen sharing and collaboration
- 24/7 Availability: Voice and video agents that work continuously with no breaks or wait times
- SaaS Integration: Connects with CRM, helpdesk, and other tools with zero setup hassle
- Human-Like Conversations: AI speaks naturally to build trust with customers
- Security Compliance: Follows SOC 2, ISO, and GDPR standards with encrypted data
Use Cases
- E-commerce support automation for order status and delivery updates
- Post-order experience calls for reviews and referrals
- Cart recovery through proactive outreach with incentives
- Secure passwordless login verification
- Customer onboarding via video assistance
- Follow-up interactions for product adoption
- Real-time troubleshooting through video guidance
- Internal team training via video sessions
FAQs
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How fast can I set up and go live with Conversly?
You can get started quickly by signing up, adding your prompt, choosing a voice or video agent, testing, and deploying, typically going live in under 10 minutes depending on your workflow. -
Does Conversly integrate with my existing tools?
Yes, Conversly connects with your CRM, helpdesk, and other SaaS tools so agents can pull context, log interactions, and automate workflows with minimal setup. -
How many concurrent calls can I do under the plan?
The plan allows up to 100 concurrent calls, meaning you can run multiple voice or video calls simultaneously up to that limit. -
What happens once I use the one-time credit?
Once the $10 credit is consumed, further usage that is not covered by included quotas will be billed according to the usage rates. You'll need to pay for additional usage beyond what is included. -
Are there any hidden fees?
No, the pricing is designed to be transparent with fixed inclusions and a one-time credit to test. Any additional usage beyond included allowances is clearly billed with no surprise charges.
