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What is ChiDesk?
ChiDesk is an integrated cloud-based management solution designed specifically for spas, salons, clinics, and wellness-oriented businesses. It provides a comprehensive suite of features including appointment and class scheduling, secure payment processing, point of sale management, and marketing automation. The software enhances client engagement through a free branded mobile web app that allows for seamless online bookings and profile management.
With advanced tools for business reporting, employee management, and marketing communications, ChiDesk enables businesses to streamline daily operations and improve revenue. Its robust integration capabilities, secure cloud hosting, and support for multiple devices make it a reliable option for operations of all sizes. Users benefit from hassle-free installation, daily data backups, and industry-standard security to protect sensitive business information.
Features
- Appointment Scheduling: Manage individual and group appointments, resources, and employee assignments with clear status tracking.
- Payment Processing: Secure integration with top payment providers, offering local and mobile payment options.
- Class Management: Track attendance, memberships, and session usage, and enable client self-booking and self-check-in.
- Point of Sale (POS): Integrated invoicing, sales tracking, employee commission management, and automated stock control.
- Marketing and CRM: Send automated emails and SMS based on client history, including reminders and follow-ups.
- Reporting and Analytics: Business insights on sales, commissions, and employee performance for effective management.
- Branded Mobile Web App: Clients can easily book services, purchase products, and manage profiles on any device.
Use Cases
- Managing spa or salon appointment bookings and class schedules
- Processing payments and generating sales invoices for wellness businesses
- Automating marketing communications and reminders for client retention
- Tracking employee schedules, commissions, and performance metrics
- Enabling clients to self-book services online via mobile web app
- Overseeing inventory control and point of sale in busy spas and salons
- Generating business analytics for better operational decision-making
FAQs
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Can I change plans whenever I want?
Yes, you can upgrade to a different plan at any time. -
What are sites in ChiDesk's pricing?
Sites refer to the physical locations or branches of your business. The subscription fee applies per site. -
How does the 14-day free trial work?
Sign-up gives instant access to all features for 14 days with no payment details required initially. -
What happens after the trial period ends?
The support team will contact you to discuss payment options, and international clients can pay via Paddle while South African clients can use a monthly debit order. -
Are there discounts for multiple sites?
ChiDesk offers discounts on subscriptions for multiple sites; contact support for personalized pricing.
