What is ChatInsight?
ChatInsight delivers a sophisticated AI-powered chatbot solution that adapts to specific, categorized knowledge from various sources including URLs, text, and markdown files. The platform enables businesses to manage knowledge from different teams while optimizing input data for custom training, creating a seamless support experience.
The platform features intelligent, context-aware conversational capabilities with intent recognition, offering human-like interactions across multiple languages without manual configuration. With robust security measures and easy integration options, ChatInsight serves as a tireless team member that continuously learns and enhances productivity while maintaining data privacy and protection.
Features
- Custom Knowledge Base: Adapt to specific categorized knowledge from various sources
- Multilingual Support: Automatic understanding and response in multiple languages
- Context-Aware Conversations: Intelligent interactions with intent recognition
- Data Security: Private data storage with no third-party AI model training
- Easy Integration: Embed via URL, iFrame, or floating window
- Codeless Implementation: No technical expertise required for deployment
- 24/7 Availability: Continuous support for unlimited conversations
- Analytics: Real-time updates and performance tracking
Use Cases
- Employee onboarding and training
- Customer support automation
- IT helpdesk assistance
- Marketing content delivery
- Sales process optimization
- Digital business card management
- Internal knowledge management
- Global customer service
FAQs
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What are credits and how do they work?
Credits measure query usage and vary with the GPT model used. GPT-4o mini queries consume 1 credit, while GPT-4o queries consume 10 credits. Credit consumption can be monitored in the Admin Console. -
Is my data safe and where is it stored?
Data is securely stored on Sand Studio's servers hosted on AWS, with features including firewalls, data encryption, and DDoS mitigation. Data is not shared with OpenAI or used for ML training. -
What payment methods are supported?
ChatInsight accepts all major credit cards, debit cards, and PayPal, with 3D secure authentication for payment protection.
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