008 Agent favicon

008 Agent
AI-Powered Softphone for Seamless CRM Integration

What is 008 Agent?

008 Agent offers a streamlined communication solution by embedding directly into your existing CRM. It keeps your phone system fully managed by experts, eliminating the need for complex setups or overpriced solutions. The platform provides AI-driven features like call transcription, summarization, and sentiment analysis to optimize communication workflows.

It is designed to enhance agent productivity and provide valuable insights through AI. This ensures high call quality and efficient management of communication tasks. 008 Agent supports multiple platforms, including Windows, MacOS, and Linux, catering to diverse user needs.

Features

  • Call Transcription: Transcribes calls in real-time.
  • Call Summarization: Provides concise summaries of calls.
  • Sentiment Analysis: Analyzes the sentiment of conversations.
  • CRM Integration: Embeds natively within popular CRM platforms like Zendesk, Zoho, and HubSpot.
  • AI Speech2Text: Converts speech to text using AI.
  • PBX Features: Includes automated call distribution (ACD) and call flow designer.
  • BYOC (Bring Your Own Carrier): Allows using your existing carrier.
  • Mobile Softphone: Offers a softphone application for mobile devices.

Use Cases

  • Enhancing customer support with real-time call insights.
  • Improving sales team performance through call analysis and coaching.
  • Streamlining communication workflows within a CRM.
  • Managing inbound and outbound calls efficiently.
  • Providing remote teams with a unified communication tool.

FAQs

  • What operating systems are compatible with 008 Agent?
    008 Agent is compatible with Windows, MacOS, and Linux.
  • Can I use my own carrier with 008 Agent?
    Yes, 008 Agent offers a BYOC (Bring Your Own Carrier) option.
  • What CRM integrations does 008 agent have?
    008 Agent integrates with multiple CRMs, including Zendesk, Salesforce, HubSpot, Zoho and Pipedrive.

Related Queries

Helpful for people in the following professions

008 Agent Uptime Monitor

Average Uptime

99.93%

Average Response Time

300 ms

Last 30 Days

Related Tools:

Blogs:

  • Best AI Tools For Startups

    Best AI Tools For Startups

    we've compiled a straightforward list of user-friendly AI tools designed to give startups a boost. Discover practical solutions to streamline everyday tasks, enhance productivity, and gain valuable insights without the need for a tech expert. Learn where and how these tools can be applied in your startup journey, from automating repetitive tasks to unlocking powerful data analysis. Join us as we explore the features that make these AI tools accessible and beneficial for startups in various industries. Elevate your business with technology that works for you!

  • Best text to speech AI tools

    Best text to speech AI tools

    Text-to-speech (TTS) AI tools are designed to convert written or text-based content into natural-sounding spoken audio. These tools utilize various deep learning and neural network architectures to generate human-like speech from textual input.

  • Best AI tools for trip planning

    Best AI tools for trip planning

    These tools analyze user preferences, budget constraints, and destination details to provide personalized itineraries, suggest optimal routes, recommend accommodations, and even offer real-time updates on weather and local events.

Didn't find tool you were looking for?

Be as detailed as possible for better results