proactive IT support tools - AI tools

Proactivanet leverages artificial intelligence to manage IT assets and services efficiently by automating discovery, security compliance, and incident resolution. Enhance infrastructure visibility, reduce costs, and improve user satisfaction with intelligent, integrated IT management.

• Contact for Pricing

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

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Auvik delivers real-time visibility and automated management across network, server, endpoint, and SaaS environments, helping IT professionals and MSPs efficiently monitor, secure, and optimize their infrastructure.

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Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

TechDrive Support offers remote technical support and solutions for computers, printers, and other devices, along with antivirus software sales. They provide 24/7 assistance for hardware and software issues.

• Paid

Site24x7 is an AI-driven, all-in-one IT monitoring platform designed for DevOps, IT operations, and MSPs, enabling comprehensive visibility across websites, servers, networks, clouds, and applications.

• Free Trial

Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.

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HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

TeamViewer DEX by 1E provides an AI-powered platform to optimize digital employee experience, automate IT operations, and proactively resolve endpoint issues to reduce costs and enhance productivity.

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Lynx is an AI platform designed for engineering and DevOps teams to automate incident investigation and resolution, streamlining on-call duties.

• Paid
• From 30$

Resolvd leverages AI to autonomously diagnose and resolve on-call incidents by creating a knowledge base of your logs, data sources, and apps. It significantly reduces response time and frees up developers.

• Paid
• From 59$

ZenAdmin is an IT management platform that streamlines operations for global teams. It offers a comprehensive solution for managing devices, applications, and personnel from procurement to IT support.

• Free

Datto provides AI-powered backup, disaster recovery, endpoint management, and professional services automation solutions for MSPs and IT teams, ensuring data security and operational efficiency.

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Resolvd automates IT and cloud tasks with AI-powered scripts and agents, streamlining workflows like onboarding, provisioning, and access management.

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iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

ITVA's AI platform provides automated network troubleshooting, documentation, and privileged access management, reducing MTTR and improving operational efficiency.

• Freemium
• From 4$

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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SIOPS uses AI-powered algorithms for proactive server monitoring, real-time downtime alerts, and advanced performance optimization. Receive multi-channel notifications, customize alerts, and share real-time status reports to enhance transparency and reliability.

• Freemium

TekClarion offers IT consulting, application development, and cloud infrastructure services. They provide custom IT solutions to enhance operational efficiency and business growth.

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Techdrive Support Inc. is a technology partner providing insights, information, and expert advice on the latest technologies. It offers support and solutions for a variety of technical concerns.

• Free

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

MCIM is a unified platform leveraging AI-powered analytics to optimize asset management, prevent downtime, and enhance operational efficiency for data centers and asset-intensive industries.

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Vertek delivers round-the-clock managed cybersecurity services including AI-powered threat detection, ransomware prevention, and compliance support, backed by a US-based Security Operations Center.

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Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

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CyberUpgrade is an AI-powered platform that helps CTOs manage ICT security and compliance, offering automated processes and expert guidance for a monthly subscription.

• Paid

Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$