proactive IT support tools - AI tools

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

Auvik delivers real-time visibility and automated management across network, server, endpoint, and SaaS environments, helping IT professionals and MSPs efficiently monitor, secure, and optimize their infrastructure.

• Contact for Pricing

Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

TechDrive Support offers remote technical support and solutions for computers, printers, and other devices, along with antivirus software sales. They provide 24/7 assistance for hardware and software issues.

• Paid

Site24x7 is an AI-driven, all-in-one IT monitoring platform designed for DevOps, IT operations, and MSPs, enabling comprehensive visibility across websites, servers, networks, clouds, and applications.

• Free Trial

Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.

• Contact for Pricing

HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

TeamViewer DEX by 1E provides an AI-powered platform to optimize digital employee experience, automate IT operations, and proactively resolve endpoint issues to reduce costs and enhance productivity.

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Lynx is an AI platform designed for engineering and DevOps teams to automate incident investigation and resolution, streamlining on-call duties.

• Paid
• From 30$

Resolvd leverages AI to autonomously diagnose and resolve on-call incidents by creating a knowledge base of your logs, data sources, and apps. It significantly reduces response time and frees up developers.

• Paid
• From 59$

ZenAdmin is an IT management platform that streamlines operations for global teams. It offers a comprehensive solution for managing devices, applications, and personnel from procurement to IT support.

• Free

Datto provides AI-powered backup, disaster recovery, endpoint management, and professional services automation solutions for MSPs and IT teams, ensuring data security and operational efficiency.

• Contact for Pricing

Resolvd automates IT and cloud tasks with AI-powered scripts and agents, streamlining workflows like onboarding, provisioning, and access management.

• Contact for Pricing

iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

ITVA's AI platform provides automated network troubleshooting, documentation, and privileged access management, reducing MTTR and improving operational efficiency.

• Freemium
• From 4$

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

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SIOPS uses AI-powered algorithms for proactive server monitoring, real-time downtime alerts, and advanced performance optimization. Receive multi-channel notifications, customize alerts, and share real-time status reports to enhance transparency and reliability.

• Freemium

TekClarion offers IT consulting, application development, and cloud infrastructure services. They provide custom IT solutions to enhance operational efficiency and business growth.

• Contact for Pricing

Techdrive Support Inc. is a technology partner providing insights, information, and expert advice on the latest technologies. It offers support and solutions for a variety of technical concerns.

• Free

SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

MCIM is a unified platform leveraging AI-powered analytics to optimize asset management, prevent downtime, and enhance operational efficiency for data centers and asset-intensive industries.

• Contact for Pricing

Vertek delivers round-the-clock managed cybersecurity services including AI-powered threat detection, ransomware prevention, and compliance support, backed by a US-based Security Operations Center.

• Contact for Pricing

Muscatech offers comprehensive IT solutions, including managed IT services, cloud computing, cyber security, and unified communications featuring conversational AI and voice-enabled chatbots for businesses.

• Contact for Pricing

CyberUpgrade is an AI-powered platform that helps CTOs manage ICT security and compliance, offering automated processes and expert guidance for a monthly subscription.

• Paid

Sirportly is a comprehensive help desk platform that streamlines customer support workflows by consolidating all communications and automating repetitive tasks. Its intuitive interface ensures efficient ticket management and collaboration among support teams.

• Paid
• From 36$

GroWrk offers a comprehensive platform for managing the entire IT device lifecycle for global teams, covering procurement, configuration, deployment, storage, and disposal across 150+ countries.

• Freemium