proactive IT support tools - AI tools

Proactivanet leverages artificial intelligence to manage IT assets and services efficiently by automating discovery, security compliance, and incident resolution. Enhance infrastructure visibility, reduce costs, and improve user satisfaction with intelligent, integrated IT management.

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24/7 Techies provides comprehensive managed IT services, including 24/7 tech support, device management, cloud migrations, and IT security solutions for small businesses.

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Net360 Computers provides comprehensive managed IT services, computer repairs, and consulting for both business and residential clients, specializing in Microsoft and Apple systems with proactive network monitoring and support.

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unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

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Auvik delivers real-time visibility and automated management across network, server, endpoint, and SaaS environments, helping IT professionals and MSPs efficiently monitor, secure, and optimize their infrastructure.

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Pulseway is a comprehensive IT management platform that enables remote monitoring, management, and automation of workstations, servers, and network devices from any location.

• Usage Based

M/Monit is an AI-powered monitoring tool that manages distributed computer systems, conducts automatic maintenance and repair, and executes meaningful causal actions in error situations to ensure higher uptime.

• Free Trial

Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$

Pari Computer IT Solutions provides comprehensive IT services including laptop and computer repair, CCTV maintenance, printer repair, and tech upgrades with 10 years of industry experience.

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Azanah Support provides personalized technical support services for individuals and businesses, offering expert solutions for device troubleshooting, repairs, and customer inquiries.

• Freemium
• From 15$

TechDrive Support offers remote technical support and solutions for computers, printers, and other devices, along with antivirus software sales. They provide 24/7 assistance for hardware and software issues.

• Paid

Site24x7 is an AI-driven, all-in-one IT monitoring platform designed for DevOps, IT operations, and MSPs, enabling comprehensive visibility across websites, servers, networks, clouds, and applications.

• Free Trial

IR simplifies the complexity of managing modern communications, payments and infrastructure environments with AI-powered observability solutions that help organizations find and resolve performance issues in real-time.

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Iron Bow is an IT solutions provider that simplifies technology for government, healthcare, and commercial sectors by offering networking, cybersecurity, data center, cloud, AI, and managed services to reduce tech headaches and support growth.

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Beacon Technologies provides managed IT services, network infrastructure, web hosting, and technology solutions for businesses and residential clients since 1995.

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Naverisk streamlines IT service delivery with integrated remote monitoring, service desk, PSA, and data protection solutions, empowering MSPs and IT professionals to enhance efficiency and reduce costs.

• Paid
• From 110$

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

Carifred offers a range of Windows IT tools for malware removal, system repair, backup, and optimization, designed for both users and technicians.

• Other

LOGINventory is a comprehensive IT asset management software that provides agentless inventory, license management, IT documentation, and vulnerability management for businesses of all sizes.

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iSupport offers customizable IT and service management solutions tailored for various industries, featuring dashboards, metrics reporting, and workflow automation.

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workMETHODS is a global software and IT consulting services company that provides innovative IT solutions, including collaboration and content management, enterprise application integration, and customer relationship management, tailored to specific business needs across industries like telecommunications, higher education, and healthcare.

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Galileo Suite is an AI-powered infrastructure monitoring platform that provides real-time visibility, proactive analytics, and cloud optimization for enterprise IT environments.

• Free Trial

HubbleIQ is an AI-powered IT support solution that automatically identifies and resolves technical issues for end users, providing real-time monitoring of network connectivity, device performance, and application availability.

• Freemium
• From 25$

Opvizor is an AI-powered monitoring and troubleshooting platform that provides real-time insights, anomaly detection, and resource optimization for VMware, cloud, and container infrastructures.

• Freemium
• From 46$

Parny is an all-in-one IT incident management solution that combines AI-powered alerts with a social media-style interface for seamless on-call monitoring and team collaboration.

• Freemium

ITarian is a comprehensive AI-powered IT management platform offering free cloud ticketing, remote access, and one-click deployments through ITarian Cloud, designed to streamline IT operations for businesses.

• Usage Based
• From 3$

TeamViewer DEX by 1E provides an AI-powered platform to optimize digital employee experience, automate IT operations, and proactively resolve endpoint issues to reduce costs and enhance productivity.

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Lynx is an AI platform designed for engineering and DevOps teams to automate incident investigation and resolution, streamlining on-call duties.

• Paid
• From 30$

Zecurit is a comprehensive IT asset and endpoint management solution that helps organizations discover, manage, secure, and monitor devices, software, and licenses from a unified console.

• Freemium
• From 13$