Omni-channel customer support software - AI tools

  • Kustomer
    Kustomer Unleash the power of data + AI + humans in customer service

    Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

    • Contact for Pricing
  • Lomni
    Lomni AI Texting and Calling for Enhanced Customer Support

    Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

    • Paid
    • From 89$
  • Open.cx
    Open.cx Enterprise AI Customer Support Ecosystem

    Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

    • Contact for Pricing
  • Desku
    Desku One Inbox, Every Channel #1 OmniChannel Customer Service Software

    Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

    • Free Trial
    • From 19$
  • Textmagic
    Textmagic Customer service made easy

    Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

    • Free Trial
    • From 20$
  • CCXAI
    CCXAI AI-Powered Customer Communication

    CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

    • Paid
    • From 15$
  • Netomi
    Netomi Full-stack Agentic OS Built for Enterprise Customer Experience

    Netomi is an AI-powered customer service platform that leverages sanctioned generative AI to automate customer support, offering both auto-pilot and co-pilot modes for enhanced customer experience across multiple channels.

    • Contact for Pricing
  • sidekickai.co
    sidekickai.co Solve customer support for good.

    Sidekick AI is an AI customer support agent designed to assist customers throughout their journey, answering questions, resolving inquiries, and converting visitors.

    • Free Trial
    • From 99$
  • Answer AI
    Answer AI Instant customer support, always switched on

    Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

    • Freemium
    • From 19$
  • OmniEngage
    OmniEngage Omnichannel Marketing Done Right

    OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

    • Paid
    • From 22$
  • Hoory
    Hoory Your AI Assistant for Customer Support Automation

    Hoory is an AI-powered customer support automation platform that provides multilingual support across multiple channels, featuring both rule-based and knowledge-based AI assistants to streamline customer service operations.

    • Paid
    • From 6$
  • LogiChat
    LogiChat Automate your customer support with the next generation natural language processing technology

    LogiChat is an intelligent AI assistant designed to automate customer support by understanding business context, providing reliable answers, and executing requests.

    • Contact for Pricing
  • SympoQ
    SympoQ Online Help Desk Software for Agile Customer Support

    SympoQ is an AI-powered online help desk software designed for agile teams, offering omnichannel support, automation, and collaborative features to enhance customer service.

    • Free Trial
    • From 10$
  • Fini
    Fini Solve 70% of Support Queries with Enterprise-Grade Agentic AI

    Fini is an enterprise-grade AI agent platform that resolves 70% of customer support queries, integrates with existing systems like Zendesk and Salesforce, and provides 24/7 support.

    • Contact for Pricing
  • Zupport
    Zupport Pioneering SaaS Customer Support

    Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

    • Free Trial
    • From 29$
  • ChatFlow
    ChatFlow Your Customer Support On Autopilot - Train Once, Deploy Everywhere

    ChatFlow is an AI-powered customer support platform that automates customer interactions across multiple channels, reducing support time by 35+ hours per week while maintaining high satisfaction rates.

    • Freemium
    • From 60$
  • Batai
    Batai Intelligent conversations, real results.

    Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

    • Paid
    • From 25$
  • Supermoon
    Supermoon Simplify customer support with the power of AI

    Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

    • Paid
    • From 19$
  • Omilia Cloud Platform
    Omilia Cloud Platform AI-powered automated service that fulfills more customer requests with a better-than-human experience.

    Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

    • Contact for Pricing
  • ChatterMate
    ChatterMate No Code AI-Powered Customer Support Platform

    ChatterMate is an open-source, AI-powered customer support platform that combines AI agents with human oversight for 24/7 support, handling common queries and escalating complex issues.

    • Freemium
    • From 49$
  • OMQ
    OMQ Power Up Your Customer Service with AI Automation

    OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

    • Free Trial
    • From 173$
  • Omnichat
    Omnichat AI Omnichannel Customer Experience Platform: Transform Marketing, Sales & Support

    Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

    • Contact for Pricing
  • AnsweriQ
    AnsweriQ Transform your customer service with AI

    AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

    • Contact for Pricing
  • Chative.io
    Chative.io Enable E-commerce Via Messaging. With AI.

    Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

    • Freemium
    • From 10$
  • Noet
    Noet Only Customer Support You'll Ever Need.

    Noet provides AI-powered customer support agents that resolve issues in minutes. Transform your customer experience with 24/7 support, sentiment analysis, and data-driven insights.

    • Free Trial
  • Kiru
    Kiru Automated Customer Support

    Kiru AI is an advanced AI chatbot that automates customer support, providing instant, accurate answers by learning from your website, FAQs, and documents.

    • Free Trial
  • Tryvium
    Tryvium Reimagine the Customer Experience with AI-Powered Contact Center Solutions

    Tryvium is a cloud-based AI-powered contact center platform that enhances customer support operations through intelligent routing, virtual assistants, and agent empowerment tools, delivering up to 4x ROI for businesses.

    • Paid
    • From 3575$
  • ClickConnector
    ClickConnector Customer Support Platform For SaaS Products

    ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

    • Freemium
    • From 49$
  • Inline Help
    Inline Help No-code AI-powered user assistance

    Inline Help is an AI-powered platform that provides proactive in-app support, boosting product adoption and reducing support tickets. It offers features like Explain This, Chatbot, and Tooltips.

    • Paid
    • From 97$
  • Flochat
    Flochat Omnichannel automation platform powered by AI for seamless customer communication

    Flochat is an AI-powered omnichannel communication platform that enables businesses to automate customer interactions across 15+ messaging channels with ChatGPT integration and advanced e-commerce capabilities.

    • Freemium
    • From 55$
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