What is Lomni?
Lomni offers AI-powered texting and calling solutions to streamline customer interactions. The platform is designed to handle frequently asked questions, account inquiries and can also connect to any API or webhook. It offers multilingual support and gives real-time analytics, improving communication strategies.
Lomni can be integrated to learn from help center and can automate journeys and workflows. The platform helps businesses boost sales by recommending products and services, and it offers valuable insights through real-time analytics on conversational data.
Features
- Multilingual Support: Lomni offers 24/7 support in multiple languages.
- Customizable Soundscape: Users can customize intro music, speaking cues, and wait music.
- Journey Automation: Automate new customer interactions and workflows using natural language prompts.
- Real-time Analytics: Gain insights from customer conversations and identify emerging topics.
- API Integration: Connect to any API or webhook for expanded functionality.
- Automations using cURL commands: Integrate hundreds of applications.
- Learning from help articles by URL: Quickly teach Lomni new tricks.
- Custom voice: Choose from dozens of voices for various languages and regional accents.
Use Cases
- Answering frequently asked questions
- Addressing account inquiries
- Sending text messages to callers
- Processing payments and sending invoices
- Recommending products and services
- Providing 24/7 multilingual customer support
- Analyzing customer conversation data
FAQs
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How long does it take to set up Lomni?
Setting up Lomni takes less than 30 minutes and can be activated right away. -
What are the voices like?
You have the option to select from a wide range of cutting-edge digital voices to enhance your Lomni support specialist. -
What happens when Lomni cannot answer a question?
If Lomni cannot answer a question, it will transfer it to a human operator or send the caller a text message containing a link with your contact details. -
What happens to my phone number?
We provide you with a brand new phone number that you can add to your website and business profiles. -
Do I need to sign a long-term contract?
There is no need for a contract with Lomni. You can choose to pay on a monthly basis without any obligations. Getting started is risk-free.
