multimodal customer service automation - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

• Contact for Pricing

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

AIssist.io is a multi-agent AI platform that automates 70%+ of business workload by providing human-like service integration within agent platforms like Zendesk, Intercom, and Hubspot.

• Usage Based
• From 49$

Robylon is an AI-powered customer support platform that resolves complex customer support issues through email, chat, and phone using AI and human expertise. You only pay for resolved queries.

• Usage Based

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Lomni streamlines customer support with AI-powered texting and calling, capable of answering FAQs, processing payments, and integrating with various applications. It offers multilingual support and real-time analytics.

• Paid
• From 89$

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

• Contact for Pricing

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

• Contact for Pricing

Kommunicate is an AI-powered customer service automation platform that enables businesses to deploy generative AI chatbots and automate customer support across various channels.

• Paid
• From 100$

Respondy creates AI-driven digital versions of team members to enhance customer care and automate workflows. It provides seamless, human-like interactions and integrates with existing business tools.

• Freemium

EchoDial is a web application designed to enhance business communication through automated calls, SMS/MMS, emails, and AI-powered content generation for emails, social media, images, and SEO.

• Paid
• From 50$

LiveAgent is an omnichannel customer service platform offering ticketing, live chat, call center, and knowledge base solutions, enhanced with AI features.

• Freemium
• From 19$

Deflekt.ai is an AI-powered ticket deflection toolkit that automatically answers customer and employee questions using existing documentation, reducing support tickets by up to 50% across multiple communication channels.

• Freemium
• From 17$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

• Contact for Pricing

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

Parabolic is an AI-powered customer support assistant that automates responses and improves support efficiency. It integrates with existing ticketing software and learns from your support data.

• Usage Based

Tactful AI offers an AI-powered customer service platform that enhances customer experiences through a blend of human touch and AI innovation. It provides omnichannel support, intelligent routing, and automation to improve efficiency and customer satisfaction.

• Freemium

Sidekick AI is an AI customer support agent designed to assist customers throughout their journey, answering questions, resolving inquiries, and converting visitors.

• Free Trial
• From 99$

Batai is an AI-powered customer service assistant that uses advanced voice and text models to answer questions, schedule appointments, and detect intentions across multiple channels.

• Paid
• From 25$

Chative.io is an AI-powered customer engagement platform designed for e-commerce, automating sales assistance, support, and personalized interactions across multiple channels to boost productivity and customer loyalty.

• Freemium
• From 10$

Mindpip is a customer service solution that combines AI-powered and human support channels to deliver quick, personalized customer support experiences with seamless integration capabilities.

• Free Trial
• From 35$

Bling centralizes customer calls, texts, emails, social media, and webchat into one application, leveraging AI to help B2C businesses grow revenue and enhance customer satisfaction.

• Free Trial
• From 20$

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

• Contact for Pricing

Richpanel is a customer service platform designed for e-commerce, offering AI-powered tools to reduce costs, improve agent productivity, and enhance customer satisfaction.

• Freemium

ThinkOwl provides an AI platform to automate customer communication, streamline business processes, and enhance customer support efficiency through conversational AI and intelligent automation tools.

• Freemium
• From 42$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

ccRobot.ai is a Customer Experience (CX) Automation solution using AI to automate client interactions, streamline business operations, and provide 24/7 support.

• Contact for Pricing

CommBox is an AI-driven customer communication platform offering omnichannel engagement, automated workflows, and generative AI tools to enhance customer service and agent productivity.

• Contact for Pricing

Copilot.live is a Conversational AI Agents Platform that automates customer interactions across websites, apps, WhatsApp, email, and voice. Deploy AI agents for 24/7 support, lead generation, and seamless human handovers.

• Freemium
• From 69$