AI sentiment analysis for customer service - AI tools

Sentavis is an AI-powered sentiment analysis platform that aggregates and analyzes customer feedback across multiple platforms to provide actionable business insights and recommendations.

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Impact AI utilizes Natural Language Processing and Machine Learning to analyze customer interactions, providing insights into sentiment and enabling personalized experiences to enhance loyalty and optimize team performance.

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IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

Repustate offers advanced sentiment analysis, video analysis, and semantic search capabilities across multiple languages to understand customer, employee, and patient feedback.

• Free Trial
• From 199$

Reviewik is an AI-powered customer feedback analysis tool that helps businesses understand user sentiment, identify pain points, and track feature requests through automated email support analysis.

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RevAI is an AI-powered platform that analyzes customer reviews and feedback using natural language processing to extract meaningful insights, identify trends, and perform sentiment analysis.

• Freemium
• From 10$

ChattonAI is an advanced AI-powered chatbot platform that combines customer service automation with deep text analysis and insights extraction to help businesses better understand and serve their customers.

• Freemium

Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.

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ReviewSense AI analyzes customer reviews to provide actionable insights. It helps businesses understand customer sentiment and improve their products and services.

• Freemium
• From 8$

Mindlake.ai is an AI-powered platform that automatically organizes and analyzes customer conversation data across multiple channels, providing insights on trends, sentiment, and churn prediction.

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Comments Analytics uses AI to analyze customer comments and reviews, providing valuable insights into customer sentiment, key topics, and preferences.

• Paid
• From 39$

Kimola is an AI-powered market research platform designed for SMBs to analyze customer feedback from various sources, uncovering needs, sentiments, and trends without manual effort.

• Freemium
• From 199$

Canvs AI is an advanced text analysis platform that helps teams unlock deep insights from unstructured feedback using AI-powered analysis. It specializes in processing open-ended responses, reviews, and social data to deliver actionable business intelligence.

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CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

LogiChat is an intelligent AI assistant designed to automate customer support by understanding business context, providing reliable answers, and executing requests.

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Chattermill uses AI to analyze customer feedback from various sources, providing granular insights to improve customer experience and drive revenue.

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SentiOne offers AI-powered social listening and conversational AI solutions, including chatbots and voicebots, to enhance brand monitoring and customer service.

• Paid
• From 300$

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Intellecta is an AI-powered chatbot designed for Shopify stores that enhances sales through instant, accurate, and personalized customer responses, offering real-time analytics and customer insights.

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ReFocus AI helps insurance agencies reduce servicing costs and improve customer retention using AI-powered analytics to identify at-risk accounts and streamline renewals.

• Paid

Sauce AI is an AI-powered engine that analyzes customer feedback from various sources, providing real-time, actionable insights to drive product development and business impact.

• Free Trial

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

AI Techservices provides customized AI solutions and services to enhance operational efficiency and drive revenue for businesses across various industries. They specialize in machine learning, chatbots, image processing, and NLP.

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ChainFuse uses Gen AI to track customer feedback trends, provide critical alerts, and deliver weekly insights, helping businesses minimize churn and enhance user satisfaction.

• Freemium
• From 24$

Senty delivers AI-powered customer research reports, providing rapid insights into customer feedback for app developers. Eliminate guesswork and build products customers love.

• Paid

ReplyGenius is an AI-powered customer review analysis tool that transforms feedback from Amazon, Trustpilot, Google Play, and Google Maps into actionable business intelligence within 30 seconds.

• Usage Based
• From 18$

An AI-powered platform that collects, analyzes, and prioritizes customer feedback from 125+ sources, offering automated insights, surveys, and real-time monitoring for product and CX teams.

• Free Trial

AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

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