SentiOne - Conversational AI Platform & Social Listening Tool

SentiOne Conversational AI Platform & Social Listening Tool

Paid

From 300$

#social listening
#conversational AI
#chatbots
#Voicebots
#brand monitoring
#customer service

What is SentiOne?

SentiOne is a comprehensive platform that combines AI-powered social listening with conversational AI capabilities. It provides tools for in-depth brand monitoring, trend analysis, and customer analytics, allowing marketing teams to manage their online brand image effectively.

SentiOne's conversational AI platform enables businesses to automate customer interactions with chatbots and voicebots. This helps businesses provide instant responses and support, handling up to 70% of customer requests. The platform is recognized for its advanced Natural Language Understanding (NLU) engine, achieving a 94% accuracy in intent recognition.

Features

Social Listening: Monitor online discussions and mentions relevant to your brand.
Automated Reports: Generate reports on brand performance and customer insights.
Online Data Analytics: Analyze online data to identify trends and opportunities.
Crisis Prevention: Detect and manage potential social media crises.
AI Bots: Deploy chatbots and voicebots for automated customer service.
Bot Analytics: Track and analyze the performance of your AI bots.
Bot Builder: Create and customize chatbots using an intuitive interface.
Advanced NLU: Utilize a high-accuracy Natural Language Understanding engine.
AI Customer Service Automation: Automate customer interactions to improve efficiency.
Bot Integrations: Integrate bots with existing systems and platforms.

Use Cases

Brand reputation management
Social media crisis prevention
Customer service automation
Discovering sales opportunities
Influencer identification
Campaign evaluation
Increasing brand awareness
Improving customer satisfaction

FAQs

How can I test the SentiOne platform?

Please get in touch with us – once we know your needs, we’ll set up your account and walk you through the platform.
What are the payment options?

The easiest way to pay for your SentiOne plan is to do it by credit card or online bank transfer (Stripe). You can also make manual pay based on an invoice from us.
Is signing an agreement mandatory to use SentiOne?

There is no need of signing a cooperation agreement. The invoice system lets you pay for the service on a monthly basis.