Top AI tools for Technical Support Engineer

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

TrainMyAI is a comprehensive platform that creates custom AI chatbots using retrieval augmented generation (RAG) for private content, offering WhatsApp integration, web access, and private API capabilities with on-premise deployment options.

• Contact for Pricing

TestScribe AI is an AI-powered documentation automation platform that generates comprehensive test plans, technical documentation, and support guides for software teams in minutes.

• Freemium
• From 10$

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

Superflows is a platform that enables SaaS companies to integrate powerful AI assistants into their products, allowing users to get complex analytics insights and perform actions through natural language interactions.

• Freemium
• From 999$

Parity is an AI-powered SRE platform that provides automated incident response and investigation for Kubernetes clusters, reducing MTTR and improving on-call experience.

• Paid
• From 250$

whoowns is an AI-powered dynamic service catalog for remote companies, enabling seamless discovery of service and team ownership directly within Slack for improved collaboration and faster incident resolution.

• Free Trial
• From 49$

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

OSS Chat is an AI-powered platform that combines ChatGPT with comprehensive documentation, issues, blog posts, and community Q&A for open source software projects.

• Free

Virtuoso QA is an AI-powered test automation platform that combines Natural Language Programming and Robotic Process Automation for scalable, self-healing software testing.

• Paid
• From 620$

Packetriot enables users to host web and TCP applications from any network or device, securely connecting apps and devices to the internet without complex VPNs or firewall management.

• Freemium
• From 5$

DMARCwise offers robust DMARC monitoring and analysis tools to help businesses safeguard email delivery and prevent domain impersonation. Ensure DMARC, SPF, and DKIM compliance with intuitive dashboards, instant diagnostics, and detailed reporting.

• Freemium
• From 17$

Kapa.ai provides an AI-powered assistant that answers technical product questions instantly, using your existing knowledge base to improve documentation and user experience.

• Contact for Pricing

UFS Explorer provides advanced data recovery software for professionals and home users, supporting a wide range of storage devices and file systems. The suite covers complex recovery scenarios, including RAID setups, video footage restoration, and encrypted disk access.

• Freemium

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

• Paid
• From 500$

Create a custom AI chatbot with Chaindesk, a no-code platform that easily integrates with your business data for efficient customer support and team onboarding.

• Freemium
• From 49$
• API

Ansy.ai is an AI bot leveraged by GPT-3 technology to provide instant contextual answers, streamlining community support on Discord and Slack.

• Paid
• From 5$

Komandi is an AI-powered terminal commands manager that helps developers and system administrators generate, store, and execute CLI commands through natural language prompts.

• Pay Once
• From 19$

Duckie provides instant, accurate answers to technical product questions, enhancing customer support for technical users. It leverages AI to improve resolution time and ticket deflection rates.

• Free Trial
• From 499$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Unlock instant access to accurate information with Kaila's cutting-edge AI, eliminating the need for tedious searches.

• Contact for Pricing
• API

Zyka.ai is an AI-driven digital adoption platform that revolutionizes onboarding, customer support, and user engagement for SaaS websites. It offers AI-powered responses, guided tours, and seamless integrations.

• Free Trial
• From 19$

IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

DEKSI Network Suite offers robust solutions for network monitoring, mapping, analysis, and software/hardware inventory management, assisting IT professionals in managing local and remote networks efficiently.

• Contact for Pricing

Iperius Remote is a feature-rich remote desktop software providing secure, cross-platform access, file transfer, and advanced support functionalities for businesses and professionals.

• Freemium

NoSQL Manager for MongoDB offers a robust Windows-based graphical interface for efficient MongoDB database management, administration, and development, featuring advanced monitoring and editing tools.

• Pay Once