Top AI tools for Technical Support Engineer

TestScribe AI is an AI-powered documentation automation platform that generates comprehensive test plans, technical documentation, and support guides for software teams in minutes.

• Freemium
• From 10$

Twig is an AI assistant that resolves customer issues instantly by providing 24/7 support for both users and support agents, with capabilities to look up user data and take actions like a trained agent.

• Paid
• From 500$

Unlock instant access to accurate information with Kaila's cutting-edge AI, eliminating the need for tedious searches.

• Contact for Pricing
• API

Truffle is an AI-powered tool that transforms Slack conversations into searchable documentation, automatically summarizing important discussions and providing instant answers to repeated questions.

• Paid
• From 165$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

TrainMyAI is a comprehensive platform that creates custom AI chatbots using retrieval augmented generation (RAG) for private content, offering WhatsApp integration, web access, and private API capabilities with on-premise deployment options.

• Contact for Pricing

Create a custom AI chatbot with Chaindesk, a no-code platform that easily integrates with your business data for efficient customer support and team onboarding.

• Freemium
• From 49$
• API

ChatBees is an AI-powered customer support platform that builds Knowledge Graphs from historical tickets and internal knowledge bases to automate and reduce ticket resolution time by up to 52%.

• Usage Based
• From 49$

Virtuoso QA is an AI-powered test automation platform that combines Natural Language Programming and Robotic Process Automation for scalable, self-healing software testing.

• Paid
• From 620$

IrisAgent is an AI-powered customer support automation platform that resolves tickets and chats, automates operations, and provides real-time sentiment analysis.

• Freemium

Kapa.ai provides an AI-powered assistant that answers technical product questions instantly, using your existing knowledge base to improve documentation and user experience.

• Contact for Pricing

Zyka.ai is an AI-driven digital adoption platform that revolutionizes onboarding, customer support, and user engagement for SaaS websites. It offers AI-powered responses, guided tours, and seamless integrations.

• Free Trial
• From 19$

Duckie provides instant, accurate answers to technical product questions, enhancing customer support for technical users. It leverages AI to improve resolution time and ticket deflection rates.

• Free Trial
• From 499$

Superflows is a platform that enables SaaS companies to integrate powerful AI assistants into their products, allowing users to get complex analytics insights and perform actions through natural language interactions.

• Freemium
• From 999$

DeepConverse is a generative AI-based support automation platform that helps businesses reduce support costs by up to 80% through AI chatbots, interactive guides, and cognitive answer engine capabilities.

• Free Trial
• From 49$

OSS Chat is an AI-powered platform that combines ChatGPT with comprehensive documentation, issues, blog posts, and community Q&A for open source software projects.

• Free

Komandi is an AI-powered terminal commands manager that helps developers and system administrators generate, store, and execute CLI commands through natural language prompts.

• Pay Once
• From 19$

Supportbench is an AI-powered customer support platform designed for B2B companies, offering unified tools for ticketing, CRM, knowledge management, and workflow automation.

• Free Trial
• From 32$

OMQ provides AI-powered customer service automation tools, including chatbots, help pages, and email bots, to reduce support workload and enhance customer satisfaction across multiple channels.

• Free Trial
• From 173$

QueryPal Resolve is an AI-powered customer support solution that provides instant ticket resolution by automatically generating referenced draft responses within Zendesk, Freshdesk, and Intercom platforms.

• Usage Based
• From 499$

unSkript is an Agentic-AI platform that helps MSPs automate root cause analysis (RCA) and issue remediation, improving SLA levels and support cost efficiency. It proactively performs health checks, diagnoses, and fixes customer issues.

• Contact for Pricing

Ansy.ai is an AI bot leveraged by GPT-3 technology to provide instant contextual answers, streamlining community support on Discord and Slack.

• Paid
• From 5$

Parity is an AI-powered SRE platform that provides automated incident response and investigation for Kubernetes clusters, reducing MTTR and improving on-call experience.

• Paid
• From 250$

Zupport is an AI-powered customer support platform designed specifically for SaaS companies. It helps manage duplicate issues, detect user intent, and enrich bug reports to improve customer experience.

• Free Trial
• From 29$

Packetriot enables users to host web and TCP applications from any network or device, securely connecting apps and devices to the internet without complex VPNs or firewall management.

• Freemium
• From 5$

DMARCwise offers robust DMARC monitoring and analysis tools to help businesses safeguard email delivery and prevent domain impersonation. Ensure DMARC, SPF, and DKIM compliance with intuitive dashboards, instant diagnostics, and detailed reporting.

• Freemium
• From 17$