What is Zego?
Zego provides property management software designed to automate cumbersome workflows for managers and associations across various residential real estate sectors. The platform accelerates net operating income growth while minimizing risk through workflow automations that integrate seamlessly with leading property management systems, delivering real-time and accurate insights.
The software enables property management companies to automate manual payment and utility tasks, freeing staff time and improving operational efficiency. Zego's solutions include digital payment processing, utility expense management, and resident experience tools that enhance resident satisfaction and retention through frictionless self-service options and improved communication channels.
Features
- Zego Pay: Automated digital payments and rent collection with multiple payment options
- Zego Utility: Comprehensive utility management including resident billing and cost recovery
- Zego Mobile Doorman: Resident engagement tools and property operations accelerator
- Seamless Integrations: Connects with leading property management and accounting systems
- Enterprise Security: PCI Level 1 compliance with 256-bit encryption and SSAE18 reviews
Use Cases
- Automating rent collection and HOA dues payments for property managers
- Managing utility billing and expense recovery for multifamily properties
- Streamlining resident communication and engagement through mobile tools
- Improving operational efficiency for student housing with by-the-bed leasing workflows
- Enhancing resident retention through digital onboarding and self-service portals
FAQs
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What types of properties can use Zego's property management software?
Zego's software is designed for various residential real estate portfolio types including traditional multifamily properties, single family rentals, homeowner associations, student housing, manufactured housing communities, build-to-rent developments, and corporate housing. -
How does Zego help improve resident retention?
Zego enhances resident retention through its resident experience management tools that provide frictionless self-service options, improved communication channels, digital onboarding processes, and community engagement features that build stronger connections between residents and their communities. -
What security measures does Zego implement for payment processing?
Zego maintains PCI Level 1 compliance for payment card data protection and uses 256-bit encryption for sensitive information. The company undergoes annual SSAE18 security reviews by external specialists to ensure enterprise-grade security standards are maintained.
