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Wallu
The AI support bot for Discord

What is Wallu?

Wallu is an AI-powered chatbot specifically designed for Discord servers, offering automated customer support by answering frequently asked questions (FAQs) and providing 24/7 assistance. This tool eliminates the need for repetitive manual responses, allowing server administrators to focus on more complex queries. Wallu can monitor all enabled channels without requiring mentions, and it supports over 50 languages, making it ideal for global communities.

With Wallu, server owners can create dedicated AI-support channels, use documents, websites, and channel messages as sources for answers, and even automate ticket creation. The bot is trusted by numerous servers and has answered thousands of questions, significantly improving support efficiency and user satisfaction.

Features

  • Automated Support: Provides 24/7 automated customer support on Discord servers.
  • Multilingual Support: Understands and responds in over 50 languages.
  • FAQ Automation: Automates responses to frequently asked questions.
  • Channel Monitoring: Operates in all enabled channels without requiring mentions.
  • Document Integration: Uses documents, websites, and channel messages as sources for answers.

Use Cases

  • Automating customer support on Discord servers
  • Reducing repetitive manual responses for server administrators
  • Providing multilingual support for global communities
  • Creating dedicated AI-support channels for members
  • Automating ticket creation and management

FAQs

  • What happens if I run out of credits?
    The bot will no longer search your documents for an answer, but FAQs and linking to previous similar questions will still work.
  • Can I change plans?
    Yes, you can upgrade or downgrade at any time, and the payment will be prorated.
  • What is the difference between Lite AI and Expert AI?
    Lite AI is fast and cost-effective but less accurate, while Expert AI is more accurate but consumes 10x more credits.

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