What is Shout About Us?
Shout About Us offers a comprehensive review management API that enables platforms to access review data, post replies, and generate insights from over 80 review sites. The API covers review data and insights, automated response generation, review solicitation and surveys, and review flagging, all through a single integration. White-label options and customizable solutions allow businesses to maintain their own branding while leveraging robust review management infrastructure.
Features
- Review Data & Insights API: Access review data with ratings, metadata, and sentiment from 80+ sites, plus AI-powered insights for trending topics and competitive benchmarks.
- Review Response API: Automatically generate and post responses to reviews directly from your platform across multiple review sites.
- Review Solicitation & Surveys API: Send branded review requests and surveys via SMS, email, or in-store campaigns, with tracking and response measurement.
- Review Flagging API: Automatically flag and dispute fake or policy-violating reviews, handling submission and platform-specific rules.
- White-label and SSO: Fully white-label the experience with your own domain and branding, and integrate SSO via SAML or OAuth.
- 99.9% uptime guarantee: Enterprise plans include a contractual uptime SLA with service credits.
Use Cases
- Integrate review data into a SaaS platform for reputation management.
- Automate responses to customer reviews across multiple sites.
- Solicit reviews and surveys from customers to collect more feedback.
- Flag and dispute fake or inappropriate reviews automatically.
- Offer white-label review management as a value-added service.
