What is Robojin?
Robojin harnesses the power of ChatGPT to automate and enhance customer support. It seamlessly integrates with popular helpdesk platforms like Crisp Chat, Intercom, and Freshdesk, allowing businesses to provide instant, accurate responses to customer queries. By training on your website content, knowledge base, PDF documents, SOPs, and FAQs, Robojin delivers consistent, high-quality answers while reducing operational costs and improving efficiency. It supports over 50 languages and can handle high volumes of inquiries, ensuring scalable global customer service.
Features
- Seamless Integration: Integrates with Crisp Chat, Intercom, Freshdesk, and more.
- AI Training: Trains on website content, knowledge base, PDFs, SOPs, and FAQs.
- Multilingual Support: Supports 50+ languages for global customer service.
- Scalable Automation: Handles high volume of inquiries simultaneously.
- Secure API Key Storage: Encrypts and stores your OpenAI API key securely.
Use Cases
- Automating customer support responses on live chat platforms.
- Reducing support team workload by handling common queries.
- Providing instant answers from knowledge bases and documentation.
- Offering multilingual support to global customers.
- Scaling customer support without hiring additional staff.
FAQs
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Is there a free plan?
No, there is no free plan available. However, you can cancel your subscription within 7 days and get a full refund (excluding Stripe processing fees). -
Do I need to provide my own OpenAI API key?
Yes, you will add your own OpenAI API key. Your API key will be used to train your chatbot and to answer your customers' questions. -
How does it work?
We automatically fetch all the pages on your website and show them to you. You can select which pages to include and submit. Then we start training the chatbot on your content. After training, you have your own chatbot that can answer anything related to your website content from your Crisp dashboard. -
Can Robojin work in multiple languages?
Yes, Robojin supports 100+ languages including English, German, French, Japanese, Italian, Spanish, Dutch, Swedish, Korean, Chinese, and Portuguese. -
Is my OpenAI API key secure?
Yes, your API key is secure. We encrypt your OpenAI API key and store it safely in the database only in encrypted form.
