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What is Produkt?
Produkt is a help center platform specifically designed for tech startups and small teams, offering a streamlined solution for creating and managing customer support documentation. The platform features a Notion-inspired article editor that enables fast content creation with multiple blocks for composing articles. Users can organize content into collections, publish under custom domains, and benefit from SEO-optimized webpages that load in under 100ms.
The platform emphasizes privacy and security, hosting data in Poland with encryption in transit and at rest, and does not use tracking software. Additional features include a built-in image annotator for creating tutorials, support for multiple languages through translations, and the ability to insert attachments with a 50MB file size limit. Produkt aims to reduce support tickets and improve product adoption by providing users with easily accessible, well-organized help content.
Features
- Collections: Organize articles into structured collections for easy navigation
- Attachments: Insert images and file attachments with a 50MB size limit
- SEO-friendly: Optimized webpages that load ultrafast under 100ms
- Translate help center: Easily translate articles and collections into multiple languages
- Custom domain: Connect company-owned domains with automatic SSL certificates
- Built-in image annotator: Annotate images with free draw or text for tutorials
- Privacy-first: GDPR compliant, encrypted data hosting in Poland without tracking software
- Article drafts: Write and save drafts before publishing articles
Use Cases
- Creating help centers for tech startups to reduce support tickets
- Building documentation for small teams to improve product adoption
- Translating help content into multiple languages for global audiences
- Annotating images for tutorials and product guides
- Organizing articles into collections for better user navigation
- Publishing SEO-optimized help pages under custom domains
FAQs
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How is Produkt.so different from other Help Center platforms?
Produkt.so offers a privacy-focused platform with a Notion-inspired editor, SEO optimization, and features like built-in image annotation, distinguishing it from alternatives by emphasizing simplicity and security for tech startups and small teams. -
Are core features of Produkt.so really free?
Yes, Produkt.so offers core features for free, including unlimited articles, custom domains, SEO optimization, and attachments, with 99% of features available at no cost. -
How about security and privacy?
Produkt.so is GDPR compliant, hosts data in Poland with encryption in transit and at rest, does not use tracking software, and deletes data upon request, ensuring a privacy-first approach.
