ReddRadar
What is PingPong?
PingPong is a comprehensive remote UX research platform designed to help teams recruit testers, conduct interviews, and manage user research from a single interface. With access to a global pool of over 175,000 testers, users can quickly connect with their target audience for insightful feedback.
The platform features built-in video call capabilities, session recording, and tools for sharing notes and highlights, facilitating seamless collaboration across teams. Automated scheduling, tester compensation management, and an all-in-one workflow remove common research obstacles, allowing businesses to focus on improving their products and services with direct user insights.
Features
- Tester Recruitment: Instantly access a global user pool of over 175,000 testers for tailored research.
- Built-In Video Calls: Conduct and record user interviews directly from the browser.
- Automated Scheduling: Automate session scheduling, rescheduling, and tester replacement.
- Insight Sharing: Take, time-stamp, highlight, and share session notes and key details with stakeholders.
- Team Collaboration: Invite team members to observe research sessions in real time.
- Integrated Tester Compensation: Incentive management is automated and handled within the platform.
Use Cases
- Running remote user interviews to collect product feedback.
- Recruiting matched testers for usability studies.
- Facilitating team-based UX research and observation.
- Transcribing and sharing key research insights across an organization.
- Automating the participant recruitment and scheduling process for research projects.
FAQs
-
Does PingPong include tester compensation?
Yes, tester compensation is built into the credit price and is paid automatically to participants. -
Can multiple team members observe research sessions?
Yes, PingPong allows you to invite other team members to observe user interview sessions in real time. -
Is it possible to record and transcribe sessions?
Yes, the platform provides built-in recording and transcription features for user interviews and tests.
Related Queries
Helpful for people in the following professions
Featured Tools
Join Our Newsletter
Stay updated with the latest AI tools, news, and offers by subscribing to our weekly newsletter.
