What is nChannel?
nChannel is a cloud-based SaaS platform that integrates your existing retail systems to sync data and automate business processes. It connects eCommerce, ERP, POS, and 3PL systems via pre-built connectors and open APIs, eliminating manual data entry and reducing errors.
With nChannel, retailers can centralize operations, manage multichannel order fulfillment, and provide consistent customer experiences. The platform supports real-time inventory management, automated order processing, and scalable integrations for businesses of all sizes.
Features
- Pre-built Connectors: Connect with systems like BigCommerce, Shopify, Magento, NetSuite, Lightspeed, and Microsoft Dynamics ERP.
- Open API and SFTP Integration: Sync data via open APIs or flat-file SFTP for flexibility.
- Real-time Inventory Sync: Keep inventory levels accurate across all sales channels to prevent overselling.
- Automated Order Processing: Streamline order fulfillment from multiple channels to reduce manual work.
- Unlimited Data and Users: No caps on data volume or user accounts, with no percentage of transaction fees.
- 24/7 Customer Support: Proactive support from a local USA team available anytime.
Use Cases
- Integrating eCommerce platforms with ERP systems for real-time inventory sync.
- Automating order processing from multiple sales channels into a single fulfillment workflow.
- Centralizing operations for multichannel retailers to manage orders, inventory, and customers.
- Syncing POS and eCommerce systems to enable buy online, pick up in store (BOPIS).
- Reducing manual data entry errors and improving operational efficiency.
FAQs
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How does nChannel integrate my systems?
nChannel is a cloud-based SaaS that sits between your systems. It uses pre-built connectors and open APIs or SFTP to sync data and automate processes. -
What systems does nChannel support?
nChannel supports integrations with eCommerce platforms like BigCommerce, Shopify, Magento; ERP systems like Microsoft Dynamics GP, NAV, 365, NetSuite; and POS systems like Lightspeed, among others. -
Is pricing based on order volume or revenue?
No, nChannel does not base pricing on item quantity, order volume, or revenue. Each quote is customized to the business's needs. -
Do you offer customer support?
Yes, nChannel provides 24/7 proactive customer service from a local USA team.
