What is Medical Administrators International?
Medical Administrators International (MAI) operates as an international health insurance claims administrator focused exclusively on third-party administration services. The organization provides independent, white-label operations with flexible in-house tools and a multicultural staff to manage medical insurance policies efficiently.
MAI offers comprehensive cost containment solutions, fee-free bank transfers, and a multilingual helpline available 24/7, 365 days a year. A dedicated emergency precertification line ensures prompt assistance for urgent medical needs. As of June 2022, claims processing and client servicing have transitioned to ExpaTPA, which utilizes the EASY platform for state-of-the-art claims adjudication, multilingual member websites, mobile applications, and 24/7 multilingual support.
Features
- Independent Operations: Operates as an independent third-party administrator
- White-Label Services: Provides services under white-label arrangements
- Flexible In-House Tools: Utilizes flexible, custom in-house tools for administration
- Multicultural Staff: Employs a multicultural team to support diverse clients
- Cost Containment Solutions: Offers solutions to manage and reduce healthcare costs
- Fee-Free Bank Transfers: Provides bank transfers without additional fees
- Multilingual Helpline: Available 24/7, 365 days a year with multilingual support
- Emergency Precertification: Dedicated line for emergency medical precertification
Use Cases
- Administering international health insurance claims
- Providing third-party administration for medical insurance policies
- Offering cost containment solutions for healthcare expenses
- Managing multilingual client support for insurance members
- Handling emergency medical precertification services
- Processing fee-free bank transfers for insurance transactions
