What is Marvyn?
Marvyn is a fully autonomous AI chatbot designed specifically for Shopify stores. It automates customer service by answering questions instantly, recommending products through consultative selling, and smartly escalating complex issues. The chatbot handles conversations 24/7, reducing cart abandonment and increasing average order value.
With a one-click Shopify install, Marvyn automatically imports your entire product catalog, policies, and pages. It supports 80+ languages, scales from 10 to 10,000 conversations without per-conversation fees, and can be customized to match your brand. The AI uses natural language understanding to handle follow-ups and context, making interactions feel human.
Features
- Natural Conversations: Understands context and follow-ups for fluid interactions.
- Instant Responses: Answers customer queries with no delays.
- Product Recommendations: Smart upsells based on behavior and catalog.
- Brand Customisation: Match your store's colors, logo, and style.
- Conversation Tracking: See what customers are asking.
- Multi-language Support: Automatically supports 80+ languages.
- Easy Training: Upload docs or give specific instructions.
- 24/7 Availability: Never sleeps, handles inquiries around the clock.
- Simple Setup: One-click Shopify install, live in minutes.
Use Cases
- Automating customer service for Shopify stores.
- Reducing cart abandonment by answering pre-purchase questions.
- Increasing average order value through product recommendations.
- Providing 24/7 support across multiple languages.
- Handling high volumes of customer inquiries during peak seasons.
FAQs
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How long does it take to set up Marvyn?
Setup takes minutes with a one-click Shopify install. The chatbot automatically imports your catalog, and you can customize branding and test conversations before going live. -
Does Marvyn support multiple languages?
Yes, Marvyn supports over 80 languages automatically, allowing you to serve customers globally. -
What is included in the free plan?
The free plan includes 5,000 AI messages per month, 6,000 products imported, 10M characters of knowledge, unlimited visitors, live chat, custom branding, AI product recommendations, and more. -
Can Marvyn escalate conversations to a human?
Yes, Marvyn features smart escalation to human agents, so complex issues can be handled by your team when needed.
