What is GreatLab?
GreatLab is a comprehensive dental lab management platform designed specifically for US and UK markets. The software streamlines operations by automating scan imports from iOS scanners like 3Shape, iTero, and Medit through its Scanhub feature, reducing manual entry and errors. It offers a full suite of lab management tools including task assignment, technician management, client portals with email and live chat, and integration with billing and shipping software.
The platform supports various lab types including full-service, implant, orthodontic, design centers, and practice labs with specialized workflows for each. GreatLab is fully compliant with HIPAA, DAMAS, and GDPR regulations and operates as a secure cloud-based solution. It helps labs reduce booking-in time to under 15 seconds through intelligent automation and provides custom reporting capabilities.
Features
- Scanhub Integration: Automated import system for iOS scanners (3Shape, iTero, Medit) to reduce manual entry and errors
- Task Management: Real-time assignment of tasks, setting deadlines, and technician management
- Client Portal: Integrated email and live chat channels for enhanced client relationships
- Billing Integration: Full bi-directional integration with billing software like Quickbooks, Xero, and Stripe
- Custom Reports: Easy report generation tools for lab analytics and tracking
- Compliance: HIPAA, DAMAS, and GDPR compliant cloud-based platform
Use Cases
- Automating scan import and case setup for dental laboratories
- Managing multi-stage implant cases with complex components
- Streamlining orthodontic aligner treatment workflows
- Organizing case workflow between multiple dental practices
- Batch dispatching for milling centers with carrier integrations
