Gleen AI - Shopping & Support Concierge for Your Online Store

Gleen AI Shopping & Support Concierge for Your Online Store

What is Gleen AI?

Gleen AI is a comprehensive AI-powered platform designed to revolutionize e-commerce customer support and shopping experiences. The platform combines intelligent automation with personalized assistance to handle customer inquiries, automate returns, track orders, and provide smart product recommendations across multiple communication channels.

The system features hallucination-free AI technology that ensures 100% accurate responses while maintaining brand consistency. It seamlessly integrates with existing e-commerce stacks and helpdesk solutions, offering 24/7 availability across chat, email, SMS, and messaging apps, while continuously learning and improving from each interaction.

Features

Hallucination-Free AI: 100% accurate answers with consistent brand tone
Multi-Channel Support: 24/7 availability across chat, email, SMS, and messaging apps
Smart Product Recommendations: AI-driven personalized product suggestions
Automated Support: Handles returns, order tracking, and complex inquiries
Analytics Dashboard: AI-driven insights for product offerings and support optimization
Seamless Integration: Compatible with major helpdesk and e-commerce platforms

Use Cases

Automating customer support operations
Increasing online store conversions
Handling returns and order tracking
Providing personalized product recommendations
Optimizing customer service efficiency
Managing multi-channel customer communication

FAQs

What is the accuracy rate of Gleen AI's responses?

Gleen AI provides 100% hallucination-free, accurate answers while maintaining your brand's tone and style consistency.
How does Gleen AI learn about my business?

Gleen learns by pulling information directly from your past tickets, documents, URLs, and canned responses, requiring no manual sorting or perfect knowledge base.
What languages does Gleen AI support?

Gleen AI supports over 90 languages out of the box across all plan tiers.